Microsoft just announced This is an opportunity for customers and their partners to engage directly with Microsoft’s engineering team to accelerate deployments, improve time-to-value and ensure a smooth transition to Dynamics 365.
Here are a few Questions and Answers about the program:
Q. What are the primary components of FastTrack for Dynamics 365?
FastTrack consists of best practices, tools, resources and personalized remote assistance available through a web experience (FastTrack.microsoft.com) and through the FastTrack engineering team.
Q. How do we support customers throughout each stage?
- Envision—Through , we offer resources to help customers and partners build tailored success plans.
- Onboard—Once ready, customers can request through their partners and/or Microsoft team to get remote and personalized assistance from our FastTrack engineers who will help them assess their technical environment and work with their IT staff or partner to ensure a smooth onboarding experience.
- Drive value—Our goal is to help businesses get the most out of their IT investments. To do that, we will provide customers with best practices, guidance and resources to help them get started. Meanwhile, they will benefit from tools and guidance that help them transform their existing IT practices and effectively manage change.
Q. Which customers are eligible to take advantage of the remote assistance from the FastTrack engineering team?
Commercial businesses meeting the following eligibility.
If this sounds like something you’d be interested in learning more about for your business or agency, please contact us at info@arcticit.com.
Chris Kahl, Senior Solution Architect, Arctic Information Technology. ckahl@arcticit.com
