Unify ERP and CRM in the Cloud with Microsoft Dynamics 365

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For decades, businesses have operated within the limitations of their business applications. No matter how big they could dream, those dreams often had to be curtailed and molded to fit within the confines of their ERP, CRM and other business software. If the software could not do it, the business either had to find a workaround or abandon the idea completely. Microsoft Dynamics 365 aims to break down the walls of software silos and enable businesses to shape their applications in the image of their business processes rather than the other way around.

“Imagine a world where you can respond to a customer request or replan production as easily as you can find a new restaurant or book a ride,” explained Microsoft CEO Satya Nadella.

Microsoft Dynamics 365 is designed to allow for purpose-built SaaS applications with built-in intelligence. Gone are the monolithic application suites. Built-in intelligence means that the applications adapt to the business rather than the business being constrained by the applications. Dynamics 365 integrates with Office 365. It is customer-centric. You can build what you want and buy only the functionality you need.

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For fluid business processes, Microsoft Dynamics 365 features context roles for each user so that they can focus on exactly what they need to get done and avoid the bloat of a one-size-fits-all approach. Users can extend and modify business processes on the fly and create unified, purpose-built applications.

This is an exciting time for any business that wants to move into the cloud and rethink the way their business processes work. Microsoft Dynamics 365 will tear down the walls that segmented ERP and CRM and open the door for people-centric and platform centric innovation.

Contact a Microsoft Dynamics 365 partner to learn more.

By ERP Cloud Blog Editors, www.erpsoftwareblog.com/cloud

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