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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

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13 Features Being Removed From Future Releases of Dynamics 365

Normally we hear about all the great new features being added to Microsoft Dynamics 365. But you also need to be aware of the features and capabilities that are being deprecated Technically "to deprecate" means "to express disapproval of (something)". In the software world, it means something that is “usable but regarded as obsolete and best […]

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GDPR: How Will It Impact CRM?

The General Data Protection Regulation (GDPR) is a hot topic! The countdown to this new EU regulation is well underway, but what does it mean for your own business? As a Microsoft CRM partner that implements Dynamics 365, Preact frequently speak to SMB's seeking GDPR advice. That's why we were delighted to host a webinar […]

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The Solution to Point Solutions: How Two Asset Management Firms Broke the Mold…and We’re Glad They Did

by Tom Berger, Vice President, Financial Services Regardless of your area of financial services, your business software needs to accommodate and support what you do and how you do it. To that end, it seems like a point solution would make sense. Or would it? While a point solution might work as though it was […]

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Upcoming Changes to Dynamics 365 (CRM)-July 2017 release

Recently, Microsoft announced the upcoming July 2017 release for Dynamics 365 (CRM). As a result, many things are being changed, but, I am sure, you have come to expect these changes. However, these changes are quite impactful as they are items that are being deprecated within Dynamics 365 (CRM). So, what does this mean for […]

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Moving Financial Services into the Cloud: 3 Concerns that Should Not Be

“What is the Cloud?” The answer isn’t entirely clear, but most firms have at least some presence in the Cloud today. In fact, many would say they have a “Cloud-first strategy.” But what, exactly, does that mean? Why are financial services firms moving to the Cloud? Companies move to the Cloud for many reasons. For […]

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Dynamics 365 (CRM) Organization Insights

I was demonstrating the Dynamics 365 (CRM) Organization Insights at my local CRMUG Chapter Meeting last week and thought this would be a great topic for a Dynamics 365 blog based on the questions and interactions at the meeting. One of the great add-in apps (or solutions) available for Dynamics 365 is called “Organization Insights”. […]

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Customer Self-Service – Your Portal to Success in the Digital Economy

The Digital Economy Demands Customer Self-Service Portals Are you hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today's customers expect service at their fingertips. In fact, 90% of customers in the US expect […]

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Aaron Back, MCP, joins ACE Microtechnology as Sr. Microsoft Dynamics CRM Consultant

Aaron Back, MCP, joins ACE Microtechnology as Sr. Microsoft Dynamics CRM Consultant ATLANTA, GA, June 2017 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft Dynamics 365 (CRM) and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member – Aaron Back, MCP. Aaron, […]

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User Adoption with Microsoft CRM/Dynamics 365. Do you have it?

This is part 1 of a series of blogs on user adoption with Microsoft CRM/Dynamics 365… the Achilles heel of CRM. I will examine real-world causes of CRM user adoption failure and how to avoid or recover from the top issues that cause user adoption issues. I founded Strava Technology Group with a very clear […]

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Increase employee engagement with Microsoft Dynamics 365

One of an entrepreneurs' number one business goals is to increase revenue. However, to do so, these business owners need to also increase employee engagement so workers are more efficient and productive. Employees struggle to be productive when they're not engaged in their workplace. There are many ways to increase employee engagement, but here's one […]

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