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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

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Post-COVID Digital Trust in CRM: How To Keep Integrity of Your Documents

Since the start of COVID-19 and its quick spread around the world, organizations have been under pressure to reconsider their workflow, including customer relationship management. It has become evident that the pandemic is pushing companies for changes much faster than they would without the global health and economic crisis. As a Forbes article suggests, for […]

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Analyze Data with Azure Machine Learning: No Coding Needed

Benign or Malignant? How AKA Used Azure Automated Machine Learning to Predict a Tumor—Without ANY Coding   Taking data and making it work for your company isn’t always an easy feat. As a Microsoft Dynamics 365 CRM technical consultant at AKA Enterprise Solutions, I’m constantly working with large databases of CRM data and it got […]

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Adapting to COVID-19: Remote Workforce & Client Opportunities

How AKA’s Remote Workforce Embraced Unexpected Opportunities During COVID-19   As the COVID-19 pandemic continues, many businesses have seen an adverse business impact. Here at AKA Enterprise Solutions, both our team members and company as a whole have seen the pandemic as an opportunity for internal growth and ultimately a new climate in which to […]

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5 Critical CRM Trends For 2020-2021

The world of sales and customer relationship management has been changing rapidly, just like everything else around. Here are the CRM trends to get prepare for this and next year. Photo by Clay Banks on Unsplash Mobile CRM functionality Lucky are those who can forget about work once they cross the office door. But the […]

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Global Non-Profit Survived COVID: Azure Cloud for Remote Work

This Global Non-Profit and Their Remote Workforce Survived the COVID-19 Pandemic with the Azure Cloud for CRM   Any organization with a remote workforce requires continuity in communication and consistency in delivery of materials and resources needed to operate and sustain productivity. With the sudden outbreak of COVID-19, a global non-governmental organization (NGO) found themselves paralyzed. […]

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Comment Dynamics 365 Sales peut optimiser les ventes des firmes de services professionnels

Bien qu’une solution de gestion de la relation client soit un outil important pour toute industrie, il peut être plus facile pour les compagnies qui vendent des produits d’en justifier l’utilisation que pour les firmes de services professionnels. Puisque ces dernières vendent leur temps et leur expertise, elles n’ont pas nécessairement besoin de faire le […]

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How Dynamics 365 Sales Can Optimize the Sales of Professional Services Firms

While a customer relationship management solution is an important tool for any industry, it may be easier for companies that sell products to make a case for the use of a CRM than it is for professional services firms. As the latter sell time and expertise, they may not need to track which products clients […]

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Virtual Training During Covid-19: 5 Tips for CRM Professionals

The world is adjusting to a new reality that was unimaginable three months ago. COVID-19 has altered every aspect of our lives, introducing abrupt changes to the way businesses and communities operate. Everyone is adapting to virtual work and plans have certainly changed for in-person conferences, trainings, and seminars across all industries. The COVID-19 crisis offers an important […]

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A Successful Remote Workforce with Microsoft 365 CRM

Set Your Remote Workforce Up for Success with Cloud-Based CRM Tools from Microsoft   Until recently, only a handful of organizations had transitioned the better part of their workforce to working remotely. The idea of setting up virtually every employee to work from home was out of the question.   Now, suddenly, organizations throughout the […]

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Comment personnaliser votre solution Microsoft Dynamics 365 Sales (CRM)

Nous avons parlé récemment des bénéfices de personnaliser votre solution Microsoft Dynamics 365 Sales. Il est possible d’adapter presque n’importe quoi selon vos besoins et réalités spécifiques, des champs aux formulaires, en passant par différents processus d’affaires et flux de travail (workflows). En faisant en sorte que votre solution de gestion de la relation client […]

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