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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

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5 Frequently Asked Questions by Dynamics 365 Users and Sysadmins

The Microsoft Dynamics 365 family keeps growing. Maybe it is because of its growth, maybe it is because of its general complexity, the fact is that all sorts of different questions on Dynamics 365  keep coming up, by both users and sysadmins. Here are 5 of the most frequently asked questions on Dynamics 365, with […]

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Non-Profit Uses Microsoft Azure to Advocate for Education Funding

The Commit Partnership Utilizes Microsoft Azure to Advocate for $6.5 Billion in Funding   Earlier this year, AKA Enterprise Solutions worked with The Commit Partnership, a Texas non-profit focused on education, to help them gain better insight into their data.   Since its inception, The Commit Partnership had managed to accumulate over 20 terabytes of […]

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What can I do to Reduce my Dynamics 365 Storage Costs?

Sooner or later, all organizations reach the free storage limit of Dynamics 365. In this post, we will examine possible ways of dealing with the issue of running out of storage in Dynamics 365 in the cloud. We will take into account the cost and how easily we can implement it.   A common issue […]

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What happened to CRM user satisfaction?

The satisfaction with CRM systems is decreasing, according to the study "CRM in Practice - User Satisfaction, Benefits and Perspectives 2019/2020 " from Trovarit (published in German CRM in der Praxis – Anwenderzufriedenheit, Nutzen & Perspektiven 2019/2020).   A total of 669 CRM executives were interviewed between April and June this year. They reported on how […]

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Gérez votre cycle de ventes complet avec Microsoft Dynamics 365 Customer Engagement

Avec toutes les technologies cloud et d’intelligence artificielle maintenant disponibles, on entend beaucoup parler de tout ce qu’une solution CRM peut faire. Cependant, si vous pensez à implanter une solution de gestion de la relation client telle que Microsoft Dynamics 365 Customer Engagement au sein de votre organisation, commencez plutôt avec les fonctionnalités qui ajouteront […]

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Manage your Entire Sales Cycle with Microsoft Dynamics 365 Customer Engagement

With cloud-based technologies and AI, we hear a lot about all the different things a CRM solution can do. However, if you’re thinking about implementing a CRM solution such as Microsoft Dynamics 365 Customer Engagement, it’s important to start out with the functionalities that will bring the most value to your business.   Start out […]

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What You Need To Know If You Store Your CRM Documents In SharePoint

Many sysadmins choose to store CRM documents in SharePoint because managing documents is more intuitive in SharePoint. SharePoint also has very convenient extra functionalities for the end-users such as checking documents out and version history.   Another reason to go for this combination is that data storage is cheaper on the SharePoint side. If the standard SharePoint […]

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La différence entre Microsoft Flow et les workflows du CRM

NB: Microsoft Flow a depuis été renommé Microsoft Power Automate, mais les capacités offertes restent les mêmes.   On a beaucoup entendu parler de « One Microsoft » ces dernières années, une refonte de la structure organisationnelle de Microsoft connectant tous les aspects de la compagnie. En décloisonnant ses départements et équipes, Microsoft cherche à augmenter la […]

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Microsoft Flow versus CRM Workflows: What’s the Difference?

Edit: Microsoft Flow has since been renamed Microsoft Power Automate, but the capabilities it offers remain the same.   We’ve heard a lot about “One Microsoft” these past few years, a restructuring of Microsoft’s organizational structure that connects together all aspects of the company. By eliminating silos between departments and teams, Microsoft sought to increase […]

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Customize Your CRM Software’s Feature Set with Cloud Native and AKA

Need Custom Features for Microsoft Dynamics CRM? Cloud Native Can Help!    “We love our CRM solution! It’s great. But…”   I can’t tell you how many times I’ve heard this from a client. No one’s ever completely satisfied with their CRM. Companies want to know if this or that CRM will be “the one” […]

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