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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

CRM Software Implementation Tips

How Microsoft Dynamics 365/CRM Adds Value to Your Business

Customer Relationship Management (CRM) was developed to organize and keep track of customer information, and it certainly does that. But growing businesses are finding that modern CRM solutions such as Microsoft Dynamics 365/CRM go way beyond simply saving and filing information and can now also drive growth and add value to their organization. Here are […]

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Microsoft Dynamics CRM 365 On-Premise vs Online

Microsoft Dynamics CRM 365 on-premise vs online - know the differences in deployment models. There are a number of significant differences between Microsoft Dynamics CRM 365 on-premise vs online.  Each model should be carefully examined in deciding the best model for your business. Microsoft CRM on-premise was released in 2003 and went through several versions […]

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How to make your CRM implementation a success

There are common potential points of failure within all CRM implementations. The key is to understand these issues and to put plans in place to mitigate risks at the outset, and to be able to recognise the warning signs before it’s too late. In this article, we look at 3 key success factors when preparing […]

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5 Reasons Why You Should Choose a Microsoft Gold Certified Partner

5 Reasons to Choose a Microsoft Gold Partner Whether you’re shopping for a consumer product on your own time or evaluating a potential IT partner for your organization, you depend on reviews, professional assessments, and certifications to help you make the right choice. In the tech world, it’s common to see an array of “certifications” […]

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BroadPoint Listed by Clutch as a Top CRM Consulting Company in Washington, DC Area

If you are looking for a business technology partner, you might be familiar with Clutch. Clutch is a data-driven field guide to business buying decisions. They interview real clients, collect data, and compare competitors to help you find a firm ideally suited for your project. Clutch has made its reputation by connecting all sized and […]

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Functional Task Force and Reverse Training – Redefine Your Role in YOUR CRM Implementation

A CRM project will certainly fail if it does not receive the full support of those who will ultimately benefit from it…..the users. Call it user adoption or company buy-in but without it, your CRM implementation will feel like an up hill battle and ultimately will be a huge waste of money. With it, you […]

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Modern Workplace Technology Webinar – Untangle, Secure, Improve

It's hard to imagine any aspect of the workplace that hasn't been disrupted by new technology. From unified operations applications, customer engagement platforms, remote collaboration technologies suites, the digital business landscape is defined by countless options integration possibilities. But in reality, a high percentage of businesses aren't sure which of these technologies matter, and why. […]

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8 Frequently Asked Questions About Outlook Client for Microsoft Dynamics 365

Why do we like the Outlook client in Microsoft Dynamics 365? The Outlook client eliminates the need to navigate and log into additional programs to access Microsoft Dynamics 365. You have full Dynamics 365 functionality and data, plus additional features.  This saves a significant amount of time by eliminating the manual process of re-entering data. […]

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How Professional Services Firms Benefit from Microsoft Dynamics 365/CRM

If yours is a professional services firm, it’s understood that a profitable bottom line is one of your chief business goals. But before you get to that point, an immediate goal is finding and maintaining clients. Your sales team must constantly give attention to your sales pipeline and to completing projects efficiently, professionally, and on […]

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Achieve CRM Implementation Success with the Right Solution and the Right Partner

Growing businesses today realize how important it is to have the right CRM (Customer Relationship Management) system to help them automate processes and leverage insights. This is true for member-based associations, nonprofits, and other organizations who want to form stronger connections with their clients. Selecting and implementing a new CRM solution requires big decisions and […]

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