For a long time, the question around Dynamics 365 backup was simple: Are we backing up our data? Today, that question is no longer enough. Dynamics 365 environments increasingly sit […]
About Microsoft Dynamics CRM
You kick off a bulk duplicate detection job against your Account or Contact table. You want a real number: how many duplicates are actually sitting in this environment. The job […]
At Apple's September 9 "Surprise and Shine" event, one of the more interesting decisions wasn't what got announced; it was what didn't! There's no standard iPhone 18 this year. Apple […]
Every Dynamics 365 CE partner has a way of dealing with duplicate records. Nobody starts a migration planning to ship duplicates, and yet almost every project ends up with some […]
Most organizations implement Dynamics 365 notifications incorrectly, creating either alert silence or notification overload that causes users to ignore everything. Does your team ignore notifications? Are you wondering why your […]
Microsoft Dynamics 365 Activate arrives at a point many enterprise CRM teams recognize. The platform decision is on the table, but the current environment is still difficult to scope. A […]
Email marketing becomes harder to manage when customer information sits in Dynamics 365 CRM while campaign activity happens separately in Mailchimp. The challenge is not only moving data between the […]
A large dairy manufacturer running Microsoft Dynamics 365 Sales Enterprise was burning up to 412 hours of manual work every time it needed to update 550+ product records. The fix […]
GovCon365 AwardTrack is built specifically for government contractors, and government contractors juggle two very different sets of work. On one side is the back office: general ledger, accounts payable and […]
Managing People and AI Agents Together AI agents are forcing Contact Center leaders to revisit a workforce model built around people. Workforce Engagement Management in Microsoft Dynamics 365 Contact Center […]
You kick off a bulk duplicate detection job against your Account or Contact table. You want a real number: how many duplicates are actually sitting in this environment. The job […]
At Apple's September 9 "Surprise and Shine" event, one of the more interesting decisions wasn't what got announced; it was what didn't! There's no standard iPhone 18 this year. Apple […]
Every Dynamics 365 CE partner has a way of dealing with duplicate records. Nobody starts a migration planning to ship duplicates, and yet almost every project ends up with some […]
Most organizations implement Dynamics 365 notifications incorrectly, creating either alert silence or notification overload that causes users to ignore everything. Does your team ignore notifications? Are you wondering why your […]
Microsoft Dynamics 365 Activate arrives at a point many enterprise CRM teams recognize. The platform decision is on the table, but the current environment is still difficult to scope. A […]
Email marketing becomes harder to manage when customer information sits in Dynamics 365 CRM while campaign activity happens separately in Mailchimp. The challenge is not only moving data between the […]
A large dairy manufacturer running Microsoft Dynamics 365 Sales Enterprise was burning up to 412 hours of manual work every time it needed to update 550+ product records. The fix […]
GovCon365 AwardTrack is built specifically for government contractors, and government contractors juggle two very different sets of work. On one side is the back office: general ledger, accounts payable and […]
Managing People and AI Agents Together AI agents are forcing Contact Center leaders to revisit a workforce model built around people. Workforce Engagement Management in Microsoft Dynamics 365 Contact Center […]