It’s 3:00 AM. Do You Know What Your Sales Pipeline Velocity Is?
Of all the things sales managers lose sleep over, pipeline velocity may be one of the least well defined. Out of the box, most CRM applications are pretty good at pipeline snapshots: what’s expected to close this month, next month, and so forth. But they usually aren’t so good at telling you how fast deals …
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Top 6 Reasons Microsoft Dynamics CRM Online Beats Salesforce.com Every Time
Here are the top 6 reasons Microsoft Dynamics CRM Online beats Salesforce.com as the CRM system of choice for thousands of users. No Hidden Costs. Salesforce.com costs more for the same out-of-the-box functionality of Microsoft Dynamics CRM. In comparing the cost of Salesforce.com to Microsoft Dynamics CRM Online, you have to pay $125/per user/per month …
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New Reporting Capabilities in Microsoft Dynamics CRM “R8”
In the upcoming Microsoft Dynamics CRM Q2 2012 (R8) service update, users will be able to take advantage of enhanced reporting functionality courtesy of a Microsoft SQL Server 2012 SharePoint add-in called Power View. Microsoft describes Power View as “a next-generation BI tool for interactive data exploration, visualization, and presentation." It provides intuitive ad-hoc reporting …
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Choose the Best CRM Software to Avoid CRM Shelfware
You are managing sales leads and opportunities on spreadsheets. You and your colleagues have all of your contacts stored individually in Outlook – or worse yet, in their Rolodex. Your teams’ sales pipeline reports come to your inbox in Excel files. You don’t know who your customers are and thusly are not collaborating with them …
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6 Rules for CRM User Adoption
Listen To This Blog Post – Audio MP3 Forthwith, my six rules for CRM user adoption. The general points are valid for any customer relationship management system; most of the examples and links are about Dynamics CRM specific implementation details. 1. Define Everybody agrees user adoption is a good thing, but nobody knows what it …
