Over the last year the buzzword, "social CRM" or "SCRM" has entered the vocabulary of many in the CRM industry. If you're not familiar with it, the term social CRM […]
Articles By: Intelligent Technologies, Inc.
Why Microsoft Dynamics CRM Online is the Cloud Service you Can Trust
When evaluating customer relationship management solutions in the cloud one of your first concerns is likely to be security. You want to be sure that the valuable customer data you […]
Updated: Dynamics CRM 2011 and SharePoint 2010 – A Match Made in Document Management Heaven
The integration of SharePoint and Microsoft Dynamics CRM 2011 was arguably one of the most important features to be added to Microsoft’s CRM offering in recent memory. It made the […]
Want to Improve CRM User Adoption? Make Sure to Include the Right People in the Buying Decision.
Many company leaders make the mistake of letting their IT department unilaterally choose which software package to purchase. This is a particularly bad idea when it comes to buying CRM […]
10 Time Saving Keyboard Shortcuts for Microsoft Dynamics CRM 2011
One of the main reasons companies the world over have chosen Microsoft Dynamics CRM 2011 over other competing products is its ease of use. People who are comfortable with Microsoft […]
Helpful Bulk Delete Tool Makes it Easy to Manage Records in Dynamics CRM 2011
If you've used any kind of CRM system in the past, you know that they're most effective when the records they contain are kept clean and up-to-date. But, for many […]
Video Demonstration: Easily Personalize Microsoft Dynamics CRM 2011 to Work the Way You Do
While shopping around for CRM software you may have seen some Microsoft Dynamics CRM 2011 advertisements that use the tagline "Don't get forced. Get what fits." This slogan is meant […]
How Microsoft Dynamics CRM Can Help Improve Organizational Communication
We all know from years of experience trying to control our personal and work inboxes that e-mail is a disorganized and less than user-friendly way to store important information and […]
Quick Compare: Microsoft Dynamics CRM Online vs. On Premise
If you’re reading this post, you’re probably at least beginning to understand that Microsoft Dynamics CRM is available in two separate versions, Online and On Premise. As a Microsoft partner […]
Look Beyond Sales and Marketing; Microsoft Dynamics CRM is Also a Powerful Process Management Tool
When some people hear the term CRM (customer relationship management) they assume that it's a tool that is only really useful in sales and marketing departments. While CRM is relied […]
Why Microsoft Dynamics CRM Online is the Cloud Service you Can Trust
When evaluating customer relationship management solutions in the cloud one of your first concerns is likely to be security. You want to be sure that the valuable customer data you […]
Updated: Dynamics CRM 2011 and SharePoint 2010 – A Match Made in Document Management Heaven
The integration of SharePoint and Microsoft Dynamics CRM 2011 was arguably one of the most important features to be added to Microsoft’s CRM offering in recent memory. It made the […]
Want to Improve CRM User Adoption? Make Sure to Include the Right People in the Buying Decision.
Many company leaders make the mistake of letting their IT department unilaterally choose which software package to purchase. This is a particularly bad idea when it comes to buying CRM […]
10 Time Saving Keyboard Shortcuts for Microsoft Dynamics CRM 2011
One of the main reasons companies the world over have chosen Microsoft Dynamics CRM 2011 over other competing products is its ease of use. People who are comfortable with Microsoft […]
Helpful Bulk Delete Tool Makes it Easy to Manage Records in Dynamics CRM 2011
If you've used any kind of CRM system in the past, you know that they're most effective when the records they contain are kept clean and up-to-date. But, for many […]
Video Demonstration: Easily Personalize Microsoft Dynamics CRM 2011 to Work the Way You Do
While shopping around for CRM software you may have seen some Microsoft Dynamics CRM 2011 advertisements that use the tagline "Don't get forced. Get what fits." This slogan is meant […]
How Microsoft Dynamics CRM Can Help Improve Organizational Communication
We all know from years of experience trying to control our personal and work inboxes that e-mail is a disorganized and less than user-friendly way to store important information and […]
Quick Compare: Microsoft Dynamics CRM Online vs. On Premise
If you’re reading this post, you’re probably at least beginning to understand that Microsoft Dynamics CRM is available in two separate versions, Online and On Premise. As a Microsoft partner […]
Look Beyond Sales and Marketing; Microsoft Dynamics CRM is Also a Powerful Process Management Tool
When some people hear the term CRM (customer relationship management) they assume that it's a tool that is only really useful in sales and marketing departments. While CRM is relied […]