Articles By: Customer Dynamics

Customer Dynamics's Logo 5 Minute Microsoft CRM Overview

Are you wondering whether CRM is right for you and your company? Are you not quite sure exactly what a CRM system should do and how it is beneficial? The […]

Customer Dynamics's Logo Why CRM?

Many people ask the question, Why CRM? What is CRM going to do for me and my company? The following short video will explain how CRM will Increase Revenue, Increase […]

Customer Dynamics's Logo Microsoft Dynamics CRM + Office 365 Power BI

Microsoft Dynamics CRM now has an add-on to SQL Server called Power BI and allows for multiple layered Business Intelligence functions. This functionality allows for map manipulation, CRM data integration, […]

Customer Dynamics's Logo Measuring CRM User Adoption with Google Analytics

User adoption determines whether a CRM implementation was a success or failure. A key to user adoption is support and nurturing from management. In order for management to appropriately support […]


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