Retrieve Deleted Dynamics 365 CRM Records or Undo Changes in Bulk with the new Undo2Restore Tool!

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Retrieve Deleted Dynamics 365 CRM

Team Inogic is thrilled to announce some exciting enhancements to your trusted Undo2Restore app, a solution for recovering your CRM data. In 2024, don’t let unintentional deletions or unexpected data alterations cause anxiety. With the latest updates to Undo2Restore App, embrace a more straightforward way to deal with unforeseen data disasters.

If you're unfamiliar with Undo2Restore app, here's a brief overview of the app:

The Undo2Restore App serves as your safety net for Dynamics 365 CRM data. Think of it as your personal ‘Ctrl+z’ button within CRM, allowing you to effortlessly revert changes to single or multiple records and even recover deleted ones with a single click. This functionality extends to both out-of-the-box (OOB) and Custom entities with auditing enabled in CRM. Say goodbye to concerns about human errors compromising your CRM data. Undo2Restore has you covered!

To delve deeper into the Undo2Restore app, check out our demo video here!

Now, let's revisit the latest updates we mentioned:

In the spirit of ongoing enhancement, we are excited to introduce a new and innovative addition to the Undo2Restore App, the "Undo2Restore tool". This Windows-based tool operates independently of your CRM environment and is deployable on both Dynamics 365 CRM online and on-premises versions. While the Undo2Restore app already allows users to restore multiple deleted records concurrently, the tool takes it a step further by enabling efficient restoration of (N) number of deleted records and undoing changes for (N) number of records in bulk.

Let's explore the Undo2Restore Tool in detail:

You can download the tool from our website, install it on your local machine, and easily configure it by following our comprehensive product documentation.

Note: To use this tool, you must have the main Undo2Restore app installed in your CRM.

After successfully configuring the tool and logging in with your CRM credentials, two options will be presented:

  • Bulk Restore Deleted Records
  • Bulk Undo Record Changes

Depending on your specific needs, choose the relevant option and proceed with the operations as illustrated below:

Retrieve Deleted Dynamics 365 CRM

Restore Deleted Records in Bulk: Say goodbye to the days of laboriously recovering individual records. Undo2Restore now enables you to efficiently restore deleted Dynamics 365 CRM records in bulk with just a few clicks.

Here's a step-by-step guide on how the tool facilitates bulk restoration of deleted records:

  • Choose "Restore Deleted Records" and click on "Proceed."

Retrieve Deleted Dynamics 365 CRM

  • Once you've selected the action, you'll need to specify the entity (Undo2Restore supports both out-of-the-box (OOB) and Custom entities). As an illustration, let's take the 'Account'
  • Refine your restoration scope by applying filters based on specific entity views, such as "Accounts being followed." To restore records deleted within a particular timeframe, simply choose 'From' and 'To' Once satisfied with your selections, confidently bring your data back to life by clicking the 'Restore' button. It's that straightforward.

Retrieve Deleted Dynamics 365 CRM

  • Upon successful restoration, the tool will provide crucial metrics related to the record restoration process, including Total Record Count, Total Records Restored, and Failure Count.

Retrieve Deleted Dynamics 365 CRM

Now that we've addressed the process of restoring deleted records, let's explore the steps for reversing changes.

Undo Unwanted Changes in Bulk: Save yourself the hassle of manually retracing each step. With the Undo2Restore Tool, you can revert unwanted record changes in bulk. Here's a breakdown of how the tool facilitates this:

  • Choose "Undo Changes" and click "Proceed".

Retrieve Deleted Dynamics 365 CRM

  • Similar to the previous steps, input specific details to execute the undo operation according to your requirements. Select the entity and view; for instance, in the provided screenshot, we have selected the Account entity and the 'All Accounts' view.
  • Specify the fields for undoing changes, such as 'Account Name' and 'Account Number.'

Retrieve Deleted Dynamics 365 CRM

  • Set dates or a time period to undo changes made during a specific timeframe. You can opt for 'Till Date' to reverse alterations made after a chosen date (e.g., September 4th, 2023) or 'Between Dates' to undo changes within a defined period. After configuring these preferences, click 'Undo' and confirm with 'Yes'.

Retrieve Deleted Dynamics 365 CRM Retrieve Deleted Dynamics 365 CRM Retrieve Deleted Dynamics 365 CRM

  • The Undo2Restore Tool will initiate bulk undo of record changes. Upon completion, a popup displaying details of the undone records will appear simply click 'OK' to finish the process.

Retrieve Deleted Dynamics 365 CRM

  • Now the Tool will present vital record modification metrics, including Total Record Count, Total Records Modified, and Failure Count.

Retrieve Deleted Dynamics 365 CRM

Additionally, the tool allows you to download and save all modified records as an Excel file on your local machine. This feature comes in handy for having an offline version of updates or for sharing the revised records with higher-ups.

Retrieve Deleted Dynamics 365 CRM

For detailed information on installation and configuration, be sure to check out our online help site.

Ready to take charge of your CRM data? Head to our website or Microsoft AppSource to install the app and enjoy a 15-day free trial!

If you have any questions or need more information about the Undo2Restore App and Tool, feel free to request a personalized demo. Reach out to us at

P.S.: If you're seeking a solution to seamlessly integrate SMS with Microsoft Dynamics 365 CRM, look no further than the TextSMS4Dynamics app by Inogic. This app allows users to schedule text messages based on CRM events, review the complete history of SMS conversations, and generate CRM records from text SMS messages. Enhance your business communication within your CRM environment!

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