> Problem: Missing synchronization of permissions and privileges for family processes in Dynamics 365 and SharePoint
> Solution:
> Provider:
> Customer: , a counseling center in Antwerp (Belgium) for young people and families with children
“We haven’t had any issues with the Dynamics 365 to SharePoint Permissions Replicator. It just does what it has to do.”
Ben Born - Director of Support Services, Wingerdbloei
The Problem with Personal Data Protection
The Wingerdbloei staff organizes the work process with families using Dynamics 365 and SharePoint. The CRM holds families’ data files, and SharePoint holds the related documents using one folder per family.
“In a standard integration between Dynamics 365 and SharePoint, the directories in SharePoint are open to all our instructors, no matter if they work with this particular family or not. Obviously, it is a violation of privacy and the GDPR”, states Ben Born.
Searching for a Solution
Wingerdbloei recognized this issue their CRM SharePoint Integration needed to be addressed sooner rather than later. Ben explained that the search for a solution that could mitigate the absence of synchronization of permissions and privileges between Dynamics 365 and SharePoint started right away. Initially, they consulted the IT company that was handling the installation of the CRM. However, they did not have a solution they could use. As the IT department of the counseling center is quite small, creating an app from scratch was also out of the question. “So, we just started googling. And Connecting Software’s solution came up”, he recalls. It seemed like the perfect fit.
In fact, is the only out-of-the-box GDPR compliant solution handles this issue automatically, by synchronizing Dynamics CRM privileges with SharePoint permissions and always keeping them in sync.
The Result: a CRM SharePoint Integration with Adequate Permissions
Wingerdbloei chose the SaaS version of this solution which is more convenient and cost-effective for smaller organizations. They found it easy to set up CB Dynamics 365 to SharePoint Permissions Replicator: “My colleague couldn’t believe it was all up and running after only a couple of minutes,” says Ben Born.
The Wingerdbloei IT infrastructure admin is also completely satisfied with the result of the permissions synchronization: “We haven’t had any issues with the Dynamics 365 to SharePoint Permissions Replicator. It just does what it has to do.”
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