Our Top 5 Microsoft Dynamics 365 Webinars of 2017

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In 2017, Preact hosted a dozen webinars that covered a series of CRM and Microsoft Dynamics 365 themes.

We are extremely grateful to everyone who took time to join any of these live sessions. One of our highlights for the year has been to see the continuing rise in attendance and feedback we've received from these sessions.

We're looking forward to sharing more content in 2018, but as we close out the year let's look back at the top 5 most popular webinars of 2017.

#5 How Sharepoint Online Integrates with Dynamics 365

Our final webinar of 2017 was a popular draw with Dynamics 365 users and Office 365 subscribers. Hugh Valentine, MD at Microsoft technology specialists, Valto shared a series of examples to demonstrate Sharepoint and how this works with D365.

Sharepoint integration with Dynamics 365

#4 Power BI Showcase

Businesses are increasingly connecting Power BI to Dynamics 365 and other applications to discover new insights about their business data through its real-time reporting and data visualization.

In our August webinar, we featured the latest Power BI features and provided a tour of its dashboards, charts and other visuals that help business owners and management teams monitor performance and discover insights.

Power BI Showcase

#3 GDPR - The Impact on CRM & How to Prepare Your Workforce

Many sought clarity about the implications about the General Data Protection Regulation in 2017 ahead of this coming into force in May 2018.

There was no shortage of GDPR themed whitepapers, guides and blogs but with an overload of information determining the best course of action could prove illusive.

In September, we were thrilled to be joined by Piers Clayden of technology legal experts, Clayden Law and Nick Richards, CEO at Me Learning to discuss the implications of GDPR for Dynamics 365 & CRM.

We also introduced Me Learning's online training that gives individuals essential information about GDPR appropriate for their role to help them determine the relevant steps to ensure compliance.

GDPR & How to Prepare

#2 How to Solve Data Quality Problems Before GDPR

Continuing the GDPR theme, in this presentation with Dr Andrew Eaton of Data8 we discussed the main data quality challenges that Dynamics 365 / CRM administrators will likely face to ensure their organisation is compliant with the GDPR.

Andrew highlighted the persistent challenge of dealing with duplicated records in Dynamics, and the importance of confirming consent instructions to demonstrate GDPR compliance.

How to Solve GDPR Data Quality Problems

#1 What's New in Dynamics 365 - Version 9

Such was the demand for information about the latest Dynamics 365 release, in November we were fully booked for our introduction to D365 - Version 9.

In this 45 minute webinar we featured the new unified interface as well as the refreshed web browser, new virtual entity capability.

We also looked at the new customer service hub and discussed what's new in LinkedIn integration with Dynamics 365.

Dynamics 365 Version 9 Demonstration

About Preact

Preact is a Microsoft Gold Partner implementing and supporting CRM solutions since 1993.

Check our blog for more information about Dynamics 365 and CRM and visit our webinar page for details of our upcoming and recorded presentations.

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