Microsoft Dynamics 365/CRM July 2017 Update

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There is an update forthcoming to the Dynamics 365/CRM platform in July - Microsoft Dynamics 365/CRM July 2017 Update . So what’s new?

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Unified User Interface – Microsoft is releasing user interface improvements designed to unify and improve the interface. Improvements include a new activity timeline for mobile with inline actions and new custom controls and expanded offline mobile capabilities, including for the micro apps that administrators can build for specific roles. Additional updates include new theming options, improved mobile layout support, and an updated look and feel that further updates the user interface to look more current.

Microsoft Dynamics 365/CRM July 2017 Update
User Interface Update

Virtual Entities – Virtual Entities, will allow integrated data residing in outside systems to be integrated into the interface via web services. In other “platform” news, Microsoft Flow will be exposed within Dynamics 365 so flows can be created and executed without switching applications.

Customer Insights experience – will bring together BI, enterprise data, analytics, BI, machine learning and more,  and will offer capabilities like high volume segmentation, predictive lead scoring, and machine learning extensions.

Microsoft appears to remain committed to rolling out new capabilities in areas like bots, integrated services, and field service-related IoT, details to follow.

For more info and screenshots of the new features being released head over to our blog

Are you missing the boat on all this innovation because you an in an on-premise model and on an older version? We can help plan and execute your upgrade to either a current version of Dynamics 365 on premise or migrate you to Dynamics 365 online, for more info give us a call at 844.8.STRAVA (844.878.7282) or email us

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