3 Tips to eliminating confusion with CRM 2011 Rollup Updates

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With the recent flurry of CRM 2011 rollup updates (revisions) that have been released it has become harder and harder to determine what features are available in a certain CRM environment just by looking at it.

In this blog I will show you how to find out which version you are running and how to determine your organization’s functionality.

Tip 1: Check your version

From a web browser, in the top left click ‘File’ > ‘Help’ > ‘About Microsoft Dynamics CRM’

Microsoft Dynamics CRM Rollups

 

This will open a pop-up box. In the top of this window is a version number that refers to a rollup once translated.

Note that the DB (database) number can reference a rollup lower than the CRM rollup. This implies that the CRM server installation was updated and the older database was compatible without requiring the update.

Microsoft Dynamics CRM Rollups

 

In Outlook this menu can be accessed from ‘File’ > ‘CRM’ > ‘About Microsoft Dynamics CRM’

Microsoft Dynamics CRM Rollups

 

From the deployment manager the version can be found right in the list of all organizations.

Microsoft Dynamics CRM Rollups

Tip 2: Recent Rollups

 

The table below displays the many revisions that have been recently published. Make sure you check the official listing of all the rollups to ensure your Microsoft Dynamics CRM installation is up to date.

 

Rollup

Release   date

Build   number

1

4/4/2011

5.0.9688.1045

Bug   fixes

2

6/6/2011

5.0.9688.1157

Bug   fixes

3

7/26/2011

5.0.9688.1244

Bug   fixes

4

9/22/2011

5.0.9688.1450

Bug   fixes

5

10/25/2011

5.0.9688.1533

Bug   fixes

6

1/12/2012

5.0.9690.1992

Major   release. Contained basic SQL 2012 support. This version became the base for   all current versions

7

3/22/2012

5.0.9690.2165

Bug   fixes and introduction read optimized forms

8

5/3/2012

5.0.9690.2243

Bug   fixes

10

8/16/2012

5.0.9690.2720

Major   bug fixes

10   re-release

10/4/2012

5.0.9690.2740

Same   as Rollup 10, fixes a database issue. Do not use 2720

11

10/11/2012

5.0.9690.2835

Bug   fixes

11   re-release

10/22/2012

5.0.9690.2839

Same   as Rollup 11, fixes a database issue. Do not use 2835

12

1/29/2013

5.0.9690.3236

Major   functionality update. Included support for Chrome and Firefox browsers. This   release required extensive rewrite of J-script code

13

3/27/2013

5.0.9690.3448

Bug   fixes for rollup 12. Server 2012 support (Server only, not client side)

 

An official listing of all rollups can be found on MSDN.

Tip 3: CRM Online Rollups

While rollups are manually installed for on-premise environments, these rollups are automatically installed for CRM Online (Office 365) organizations. It is critically important to do testing as soon as possible to ensure the functionally of your CRM.

Please feel free to contact BDO should you require professional support in this area.

BDO Solutions is a national firm with local practices throughout Canada, including Ontario, Alberta, British Columbia, Manitoba and Saskatchewan. Microsoft Gold Certified Partner and Reseller of the Year in Canada for 2010, 2011 and 2012.

By Abraham Korbage, CRM Consultant with BDO Solutions.

 

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