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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Dynamics CRM for Manufacturing

What Is a 360-degree View of Your Customer, Why You Need It, and Why Microsoft Dynamics CRM Is the Best Way to Get It

There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your business. And there is no better tool on the market to help you reap the benefits of knowledge than Microsoft Dynamics CRM. Having readily available […]

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Over 100,000 HVACR Techs Needed in Next 7 Years

For HVAC service leaders, knowledge sharing is a top — and urgent — priority. One reason? New reports estimate 115,000 HVACR technicians will be needed by 2022 to fill jobs due to anticipated growth in the industry and the on-going retirement of baby boomers. Almost half of all technicians and installers will retire in the […]

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CRM 101 – Back to the Basics

“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” – Henry Ford While the term customer relationship management (CRM) has been around for more than a decade, customer relationships are much different today than they were then. With the right partner, Dynamics CRM can deliver improved […]

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A Big Win for Service Companies and their Customers

Microsoft Dynamics CRM and FieldOne field service management software have come together. This is big news. And good news. Think of Dynamics CRM and FieldOne as a fork and knife. Both are incredibly useful and functional tools in their own right. Each has some rudimentary ability to do what the other does, though results aren’t […]

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Top 10 Reasons to use Dynamics CRM for Supply Chain Management

As supply chains become more globalized, software has become more critical to an organization’s success. An increasing number of firms—especially small and medium businesses—are now realizing how investing in SCM software can not only produce a strong return on investment, but can dramatically improve existing processes. In the past, price might have contributed to the […]

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Dynamics CRM 2015 for Manufacturers – What’s in it for You

Apart from creating top quality products, manufacturers can gain a competitive edge by providing excellent customer support. Connecting departments via a centralized system is key to delivering a consistent customer experience that helps retain existing clients and discover new ones. Customer relationship management (CRM) software is highly relevant for manufacturers and delivers best in-class tools […]

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Driving Productivity through Dynamics CRM Online

Most businesses today recognize the significance of CRM software to achieve marketing, sales and service excellence. Shifts in customer attitudes and a dynamic operating environment have compelled organizations to invest in CRM software to deepen their understanding of customers and engage with them more meaningfully. Implementing and using CRM software enables enterprises to benefit in […]

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