Dynamics CRM for Manufacturing

New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update

Recently, JourneyTEAM held their Q3 Tech Insider Update where they previewed new changes, updates, and releases made to Microsoft products, including Dynamics 365. In addition to resolving bugs and limitations in existing tools, the recent changes help business teams streamline data analysis, simplify business processes, and increase accessibility and visibility into valuable customer data.    …

New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update Read More »

Benchmarking Report: Customer-Centricity, Technology and the New Normal of the Field Service Sector

Customer Satisfaction (CSAT) metrics are widely cited as the most critical KPI’s among field service organizations. New research by Field Service News and HSO explores the impact the recent pandemic has had on field service and what companies can expect.  In the last year, there has been much discussion of what the new normal will …

Benchmarking Report: Customer-Centricity, Technology and the New Normal of the Field Service Sector Read More »

Migrate to the Cloud with Customized Support from JourneyTEAM | SHERPA Program

Relocating your on-premise solutions to the cloud is a massive undertaking. Not to mention expensive. But with COVID-19 still a major concern, businesses need to ensure their data and services are available at all times to remote employees. Because data migration is such a big project, many organizations use cloud consulting services to make the …

Migrate to the Cloud with Customized Support from JourneyTEAM | SHERPA Program Read More »

The Right Tool Makes Order Management Easy

If your experience is that order management software is slow, complicated, and frustrating, we’re betting it’s because you don’t have the right tool for the job. Recently, a client came to us with the following challenge: The client had developed an innovative product that fills a need in the marketplace. The good news is that …

The Right Tool Makes Order Management Easy Read More »

Direct Sales IT Leaders: These 2 Tools Will Help Your Sales Leaders Increase Distributor Performance

Every IT leader has felt pressure from the sales organization to produce tools that will increase sales.   This group is sometimes the hardest to serve - their requests are usually tinged with urgency, and their willingness to spend time with you designing solutions is sometimes limited. .   . And there's the fact that …

Direct Sales IT Leaders: These 2 Tools Will Help Your Sales Leaders Increase Distributor Performance Read More »

FastTrack Implementation Services for Microsoft Dynamics 365

Announcing FastTrack Implementation Services for Microsoft Dynamics 365. FastTrack is a fixed cost/scope, rapid implementation service that gets your company up and running quickly and cost-effectively. We offer FastTrack for Dynamics 365 Sales, Marketing or Service. Why a "rapid" implementation approach works - There are several things coming together in the CRM space that enables a …

FastTrack Implementation Services for Microsoft Dynamics 365 Read More »

Top TAKEAWAYS From the Microsoft Spring Release Event 2018

Did you miss it? No worries - here is the recorded version of the recent Microsoft Spring Release Event and the TOP TAKEAWAYS.   It has been an exciting year of growth and innovation at Microsoft. Business leaders, IT professionals, and developers are embracing the cloud and new technologies like artificial intelligence, business analytics, talent, …

Top TAKEAWAYS From the Microsoft Spring Release Event 2018 Read More »

Customer Self-Service – Your Portal to Success in the Digital Economy

The Digital Economy Demands Customer Self-Service Portals Are you hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today's customers expect service at their fingertips. In fact, 90% of customers in the US expect …

Customer Self-Service – Your Portal to Success in the Digital Economy Read More »

CRM Optimization: Advancing Team Work & Collaboration

In my first post on CRM optimization and the evolving needs of our clients, I outlined the trend for organizations to shift their focus and expectations regarding their CRM system. By changing their mindset from a strictly sales force automation tool to a business solution, they allow their CRM system to actually help them achieve …

CRM Optimization: Advancing Team Work & Collaboration Read More »

CRM Optimization & Visibility: 6 Common Goals and Applications

In my first post, I introduced the concept of an organizational shift in focus regarding CRM systems, whereby the focus is not so much on the functional/tactical expectations (i.e., being a sales force automation tool), but rather on the desired business outcomes, and how this shift is driving solutions with greater efficacy. With this new …

CRM Optimization & Visibility: 6 Common Goals and Applications Read More »

 

Show Buttons
Hide Buttons