Most Dynamics 365 sales teams have an unwritten dollar line. Above it, quotes get a phone call. Below it, they wait. Nobody decided that on purpose. It just happens, because […]
Dynamics CRM for Manufacturing
Every Dynamics 365 organization has a process someone wants to “just automate.” Renewal reminders. Annual contract notices. The once-a-year check-in with every account. The request usually arrives as a short […]
Every fall, sales teams across manufacturing and distribution get pulled together to plan next year. And in a lot of Dynamics 365 shops, that planning still happens in Excel, not […]
Somewhere in your Dynamics 365 pipeline right now there is a quote that went out three weeks ago and hasn’t been touched since. Ask the rep why and the honest […]
Many manufacturers using Microsoft Dynamics GP know that a move to Dynamics 365 Business Central may be in their future. The challenge is deciding when to migrate. For CEIA-USA, the […]
For over a year, the IT Manager at a distributor and manufacturer of orthopedic bracing products couldn't do his actual job. He was too busy putting out unnecessary fires with […]
Why Customer Service Is Becoming a Data Problem, Not Just a People Problem CRM Contact Centers: Getting Answers with Microsoft Dynamics 365 Every customer interaction starts the same way: "Can […]
Summary: Most AI failures in Dynamics 365 stem from data issues, not technology issues. Duplicate records, disconnected systems, inconsistent formats, stale information, and missing fields all produce unreliable outputs from […]
Manufacturing sales cycles are rarely simple. Buying decisions often involve multiple stakeholders, extended evaluation periods, technical requirements, and significant investments. Prospects may spend weeks or months researching solutions before engaging […]
The future of customer relationships is intelligent, connected, and AI-driven — and Microsoft Dynamics 365 is at the forefront of that evolution. On November 13, 2025 from 1:00 - 4:45 […]
Every Dynamics 365 organization has a process someone wants to “just automate.” Renewal reminders. Annual contract notices. The once-a-year check-in with every account. The request usually arrives as a short […]
Every fall, sales teams across manufacturing and distribution get pulled together to plan next year. And in a lot of Dynamics 365 shops, that planning still happens in Excel, not […]
Somewhere in your Dynamics 365 pipeline right now there is a quote that went out three weeks ago and hasn’t been touched since. Ask the rep why and the honest […]
Many manufacturers using Microsoft Dynamics GP know that a move to Dynamics 365 Business Central may be in their future. The challenge is deciding when to migrate. For CEIA-USA, the […]
For over a year, the IT Manager at a distributor and manufacturer of orthopedic bracing products couldn't do his actual job. He was too busy putting out unnecessary fires with […]
Why Customer Service Is Becoming a Data Problem, Not Just a People Problem CRM Contact Centers: Getting Answers with Microsoft Dynamics 365 Every customer interaction starts the same way: "Can […]
Summary: Most AI failures in Dynamics 365 stem from data issues, not technology issues. Duplicate records, disconnected systems, inconsistent formats, stale information, and missing fields all produce unreliable outputs from […]
Manufacturing sales cycles are rarely simple. Buying decisions often involve multiple stakeholders, extended evaluation periods, technical requirements, and significant investments. Prospects may spend weeks or months researching solutions before engaging […]
The future of customer relationships is intelligent, connected, and AI-driven — and Microsoft Dynamics 365 is at the forefront of that evolution. On November 13, 2025 from 1:00 - 4:45 […]