A Sales leader opens a Microsoft Dynamics 365 Customer Engagement (CE/CRM) reporting pipeline before a quarterly review. The forecast looks reasonable until managers question the numbers. Several opportunities have not […]
About Microsoft Dynamics CRM

Drive Less, Spend Less, Do More with Maps in Dynamics 365
Your biggest field cost is the extra kilometers nobody planned! Every extra kilometer costs fuel, time, and visits you did not make, and across a field team, those costs repeat […]

How Do Employee Benefits Brokers Keep a Client's Full History From Living in Five Different Places?
Part of The Busy Broker’s Guide to Jobs to Be Done Series: The real jobs employee benefits brokers deal with every day, and how BenefitsBridge gets them done. A client […]

How Can Employee Benefits Brokers Use CRM to Increase Sales?
Employee benefits brokers can use CRM to increase sales by identifying opportunities within existing accounts, improving prospect follow-up, creating consistent onboarding processes, and making referrals easier across the agency. Instead […]

Dynamics 365 Customer Insights vs. Mailchimp: Your email marketing guide!
Choosing between Dynamics 365 Customer Insights – Journeys and Mailchimp depends on your marketing requirements, existing technology, budget, and preferred platform. Both offer marketing automation capabilities, audience targeting, personalized communication, […]

Heat Maps, Routes, and Territories- The Dynamics 365 Map Playbook!
A Dynamics 365 map is where customer data becomes a decision. Every account, lead, and work order in your CRM carries an address, yet most teams still read those addresses […]

Dynamics 365 CRM Skills: When to Use Native Copilot Before Custom Agents
A sales director asks for an AI agent that can identify stalled opportunities across several business units. It sounds like a reasonable development request. But there is a difference between […]

Microsoft Copilot for Dynamics 365: Make AI Work the Way Your Business Does
Think about your team's typical workday. A sales representative spends time reviewing CRM records before a customer meeting. A service agent searches through previous cases for a relevant solution. Meanwhile, […]

The Busy Broker's Guide to Jobs to Be Done
The real jobs employee benefits brokers deal with every day, and how BenefitsBridge gets them done. Employee benefits brokers don't come to work thinking, "Today I need to use my […]

Dynamics 365 Admin Tools for CRM Power Users
Dynamics 365 admin tools help CRM administrators, developers, consultants, and power users manage data, troubleshoot issues, and maintain their CRM environments more efficiently. EASI Toolbelt, developed by Team EASI, brings […]

Drive Less, Spend Less, Do More with Maps in Dynamics 365

Your biggest field cost is the extra kilometers nobody planned! Every extra kilometer costs fuel, time, and visits you did not make, and across a field team, those costs repeat […]

How Do Employee Benefits Brokers Keep a Client's Full History From Living in Five Different Places?

Part of The Busy Broker’s Guide to Jobs to Be Done Series: The real jobs employee benefits brokers deal with every day, and how BenefitsBridge gets them done. A client […]

How Can Employee Benefits Brokers Use CRM to Increase Sales?

Employee benefits brokers can use CRM to increase sales by identifying opportunities within existing accounts, improving prospect follow-up, creating consistent onboarding processes, and making referrals easier across the agency. Instead […]

Dynamics 365 Customer Insights vs. Mailchimp: Your email marketing guide!

Choosing between Dynamics 365 Customer Insights – Journeys and Mailchimp depends on your marketing requirements, existing technology, budget, and preferred platform. Both offer marketing automation capabilities, audience targeting, personalized communication, […]

Heat Maps, Routes, and Territories- The Dynamics 365 Map Playbook!

A Dynamics 365 map is where customer data becomes a decision. Every account, lead, and work order in your CRM carries an address, yet most teams still read those addresses […]

Dynamics 365 CRM Skills: When to Use Native Copilot Before Custom Agents

A sales director asks for an AI agent that can identify stalled opportunities across several business units. It sounds like a reasonable development request. But there is a difference between […]

Microsoft Copilot for Dynamics 365: Make AI Work the Way Your Business Does

Think about your team's typical workday. A sales representative spends time reviewing CRM records before a customer meeting. A service agent searches through previous cases for a relevant solution. Meanwhile, […]

The Busy Broker's Guide to Jobs to Be Done

The real jobs employee benefits brokers deal with every day, and how BenefitsBridge gets them done. Employee benefits brokers don't come to work thinking, "Today I need to use my […]

Dynamics 365 Admin Tools for CRM Power Users

Dynamics 365 admin tools help CRM administrators, developers, consultants, and power users manage data, troubleshoot issues, and maintain their CRM environments more efficiently. EASI Toolbelt, developed by Team EASI, brings […]
