Statistics highlight that Microsoft Teams saw a surge in its use from 20 Million daily active users in 2019 to 44 Million in March 2020 and 75 Million in April 2020. The number is 280 million in 2023 and counting!
Unbelievable Numbers, right?
The upgrading face of daily global and local web communication cannot be proved more evidently than this. Work From Anywhere and Hybrid Work Models have further deepened the existence and use of communications platforms like Microsoft Teams and others. Teams is among the universal Top 5 in its category because of its extensive collaborative nature. Let us explore Teams’ uniqueness.
Microsoft Teams- the Global Collaborator
Not only daily one-on-one or Team meetings are conducted on Teams but so are office gatherings, events, ceremonies, family get-togethers, etc. Global Conferences have been a beloved form of networking for the Tech World. These too have shifted Online and experienced with zeal. Global travel is in full zeal, however, the existence of Online work modes or Online Conferences is rooted in our systems.
With Teams, Microsoft facilitates several global collaborations. Off late, we have been hearing of many technical communities hosting events online or in a hybrid model using Microsoft Teams. Enthusiasts join in from different countries at the event location in person or via online meetings using Teams. 5 years back, this scale of a hybrid collaboration would have sounded too good to be true. Microsoft Teams definitely is a global leader in collaborations.
Integrate Microsoft Teams & Microsoft Dynamics 365 CRM
Not just collaborating, Microsoft Teams also integrates with apps for better efficiency and output. It is said to offer integration with 600+ apps, and the number is fast growing. One such ingenious integration of Microsoft Teams is with
Maps Integration within Microsoft Dynamics 365 CRM and Microsoft Teams
80% of CRM Data has a locational component associated with it. Leveraging it helps in making effective business decisions.
- Global Collaboration
- Customer Relationship Management and
- Location Intelligence
together on one platform and the expertise of all three can be exploited together.
Steps for Integration:
- Log in to Teams with your CRM credentials
2. From the Apps section on the left add Dynamics 365 CRM.
3. Once added, it can be pinned for easy access
4. Maplytics resides within Dynamics 365 CRM and can be accessed through it
Once the set-up is ready, all the features of Maplytics are available and can be accessed from Teams
Here is a scenario of how this integration can be used-
Consider a Sales Manager, John based in Austin has his Sales Rep, Sam in Staten Island. John is the Territory Manager of the
Both work closely on finding leads and cracking deals. Microsoft Teams is their go-to tool for regular contact. One such Friday, they were on a Teams call fixing up a meeting schedule for the upcoming week for Sam. John was sharing his screen.
“So, the new leads are ready for a Wednesday meeting. Will you be able to cover them all in a day?”, John asked. “Yes, if they are nearby”, Sam reverted. John opened the
“Great! I can cover all 5. Kindly schedule”, chirped Sam. John used the
Sam could access it on her mobile/ tablet while being on the go!
Teams, Dynamics 365 CRM, and Maplytics together have also made it possible for John and Sam to be on a Teams call with John in his office and Sam on the field. They could connect over queries during her travel and John could track her live location using
Along with this, Sam and John can leverage other features such as
Maplytics is equipped with many outstanding features and a proper trial will help you to see the potential within! You can write to us at firstname.lastname@example.org for your mapping requirements, a
To learn more about Maplytics, its applications across industries, and another multitude of features, do visit our