CRM In the World of Buyer 2.0

CRM In the World of Buyer 2.0

In a rapidly changing business world, sales organizations are under intense pressure to differentiate both their offerings as well as the customer experience. Microsoft Dynamics CRM provides an exceptional platform for companies to raise their game by supporting three key drivers of competitive advantage for sales in today’s world of informed buyers.

  1. Sales Process Enablement – the ability to implement and evolve the sales “playbook” for better execution

  2. Sales Agility – the ability “serve up” just in time customer intelligence and provide context-based methodology guidance in real time

  3. Sales Mobility – the ability to provide anytime, anywhere access to vital CRM information for “Bring Your Own Device” (BYOD) workforce


Read this white paper to find out more.

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