Running a business takes more than a strong idea; it requires a clear, actionable plan. Planning is the backbone of the business lifecycle, yet are we giving it the attention […]
This tutorial is meant to help streamline user access to specific pages within Canvas Apps when sending a link via email to view a particular record. Deep linking in Canvas […]
As a Microsoft Dynamics 365 consultant, every so often you come across a configuration request that appears to be straightforward but ends up taking more time than originally anticipated. This […]
Professionals face the tough challenge of meeting customer expectations on live chat while juggling CRM tasks. Website visitors expect instant replies, and any delay can mean lost sales. Many […]
As a Power Platform Developer working with Azure Data Factory, I have come across numerous occurrences of data flows and pipeline errors that do not always provide clear context as […]
The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing […]
Connecting Mailchimp with your CRM is a powerful way to align your marketing and sales efforts and a widely adopted outbound marketing approach for businesses globally! By consolidating insights into […]
Most CRM software doesn’t include integrated project management capabilities, however most professional services firms use CRM software, and most of those firms need to manage their services engagements after the […]
A Comprehensive Approach: Embracing AGILE Methodology for CRM Implementation Success Our Purely CRM, within Endeavour Solutions (100+ consultants across Canada) is dedicated to the AGILE methodology, guiding clients to achieve […]
While flying to sunny San Antonio, Texas to attend the Microsoft Dynamics Community Summit 2024, I began thinking about which sessions to attend over the next 3 days. I was […]