As a Senior Consultant working with Microsoft Dynamics 365 model-driven applications, I have learned over the years that form customization becomes a part of daily life for a developer. Whether […]
About Microsoft Dynamics CRM

Top 10 Features to Look for in a Live Chat Microsoft Dynamics 365 CRM Integration!
It’s a weekly sales meeting - you notice leads dropping off, and website traffic is decreasing in number continuously. Reason? Maybe it’s because replies to potential customers take too long, […]

What Can CRM Do for Me?
I’ve been helping small businesses with CRM for about 15 years now, and one of the questions I get asked a lot is this: How will CRM benefit me and my […]

Accelerating Late-Stage Deals with Your CRM and Marketing Automation Integration
By the time a lead reaches the late stages of your sales funnel, they’ve already shown strong interest. They’ve engaged with your content, spoken with your sales team, and maybe […]

How enCloud9 Transformed a Sales Team with Iterative Dynamics 365 Development
Iterative Dynamics 365 Development is the key to reducing overwhelm when implementing a new CRM—especially for businesses with deeply ingrained sales processes. At enCloud9, we take a sprint-based approach to […]

MailChimp Customer Journey Email Insights Inside Dynamics 365 CRM: A Complete Guide!
Want to track Mailchimp email engagement, opens, clicks, and unsubscribes—directly in Dynamics 365 CRM? You’re not alone. Marketing teams often use Mailchimp’s Customer Journey builder to run automated campaigns like […]

Texting vs Email: Choosing the Right Communication Channel for Your CRM!
Quick Quiz: What’s more likely to be read: A. A perfectly designed email newsletter? B. A short, friendly text with a direct call to action? If you chose B, you're […]

Mobile CRM Solutions: Empowering Field Teams and Remote Workforces
Introduction Enterprises relying on distributed field teams require a CRM built for mobility, not retrofitted. Manual data entry, fragmented tools, and delayed updates contribute to compliance risks, reduce service quality, […]

Talk the AI Talk: Closing the AI Curiosity Gap in Sales & Marketing Implementation
How to Close the Gap Between AI Interest and Implementation to Maximize Sales and Marketing Wednesday, June 18th. 12:00 PM EDT REGISTER There’s no shortage of curiosity around AI, but […]

Updates in Dynamics 365 CRM in 2025 Release Wave 1?
And it’s finally time — the updates in Microsoft Dynamics 365 CRM have been unveiled with the 2025 Release Wave 1 for Dynamics 365 CRM. Each year, Microsoft releases two […]

Top 10 Features to Look for in a Live Chat Microsoft Dynamics 365 CRM Integration!

It’s a weekly sales meeting - you notice leads dropping off, and website traffic is decreasing in number continuously. Reason? Maybe it’s because replies to potential customers take too long, […]

What Can CRM Do for Me?

I’ve been helping small businesses with CRM for about 15 years now, and one of the questions I get asked a lot is this: How will CRM benefit me and my […]

Accelerating Late-Stage Deals with Your CRM and Marketing Automation Integration

By the time a lead reaches the late stages of your sales funnel, they’ve already shown strong interest. They’ve engaged with your content, spoken with your sales team, and maybe […]

How enCloud9 Transformed a Sales Team with Iterative Dynamics 365 Development

Iterative Dynamics 365 Development is the key to reducing overwhelm when implementing a new CRM—especially for businesses with deeply ingrained sales processes. At enCloud9, we take a sprint-based approach to […]

MailChimp Customer Journey Email Insights Inside Dynamics 365 CRM: A Complete Guide!

Want to track Mailchimp email engagement, opens, clicks, and unsubscribes—directly in Dynamics 365 CRM? You’re not alone. Marketing teams often use Mailchimp’s Customer Journey builder to run automated campaigns like […]

Texting vs Email: Choosing the Right Communication Channel for Your CRM!

Quick Quiz: What’s more likely to be read: A. A perfectly designed email newsletter? B. A short, friendly text with a direct call to action? If you chose B, you're […]

Mobile CRM Solutions: Empowering Field Teams and Remote Workforces

Introduction Enterprises relying on distributed field teams require a CRM built for mobility, not retrofitted. Manual data entry, fragmented tools, and delayed updates contribute to compliance risks, reduce service quality, […]

Talk the AI Talk: Closing the AI Curiosity Gap in Sales & Marketing Implementation

How to Close the Gap Between AI Interest and Implementation to Maximize Sales and Marketing Wednesday, June 18th. 12:00 PM EDT REGISTER There’s no shortage of curiosity around AI, but […]

Updates in Dynamics 365 CRM in 2025 Release Wave 1?

And it’s finally time — the updates in Microsoft Dynamics 365 CRM have been unveiled with the 2025 Release Wave 1 for Dynamics 365 CRM. Each year, Microsoft releases two […]
