
Author Bio
Ryan Redmond is the Founder and CEO of Optrua, a Microsoft Partner specializing in CRM implementation, optimization, and data integration for small and mid-sized businesses.
With a background shaped by leadership experience in the U.S. Navy, Ryan brings a systems-first mindset to helping organizations design CRM environments that are usable, scalable, and built for long-term adoption. His work focuses on Microsoft Dynamics 365, Power Platform solutions, and aligning technology with real-world business processes.
Ryan regularly writes about CRM strategy, data integration, and post–go-live optimization to help organizations get lasting value from their systems.
CRM Software Blog | Dynamics 365 Articles
- Optrua Powers Rockton Software's CRM Transformation (August 26, 2025)
- How to Build a Successful CRM Project Team (August 13, 2025)
- How to Write a Dynamics 365 CE Plugin (June 13, 2025)
- Copilot Studio + Dynamics 365 Sales: Better Together - Part 1 (May 1, 2025)
- Microsoft Dynamics CRM: The Realities Behind CRM Implementation Costs (April 29, 2025)
- From Data Silos to Synergy: 360° Customer View via Data Integration - Part 1 (September 3, 2024)

