Dynamics CRM 2015 Outlook Client: The Top 5 Reasons to Roll it Out Today
Dynamics CRM 2015 essentially comes in three different user interfaces: the CRM web, the Outlook Client and the CRM mobile app. The user’s experience is highly dependent on how they …
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Tap Into Social Media
There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media. The trick is turning information in data you …
CRM 2013 Frequently Asked Questions Update #2 (Mobile & Collaboration)
Over the last few months, I’ve written a series of blog posts covering many of the exciting updates coming to Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online Fall …
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Achieving Inbox Zero with Microsoft Dynamics CRM, Yammer, and Other Tools
First in a series about Outlook productivity for Microsoft CRM users I had an unusually relaxing Memorial Day weekend. Not because we took in a baseball game or enjoyed a …
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Considerations for Yammer + Microsoft Dynamics CRM Integration
Yammer integration with CRM allows users to collaborate on customer and opportunity records within the UI of both platforms. Yammer users are alerted to deal updates and changes to customer …
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How Microsoft Dynamics CRM Will Use MarketingPilot, Netbreeze, and Yammer to Support the New Customer
Customer buying cycles are radically changing, and CRM software has to evolve to keep up. In an interview at Convergence 2013, Seth Patton, Senior Director of Marketing for Microsoft Dynamics …
News from Convergence 2013: What Dynamics CRM Users Should Know
Microsoft presented plenty of Dynamics CRM details, updates, and insights at last week’s Convergence conference, and we wanted to share our thoughts on how this information can be of use …
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Make Your Dynamics CRM and Yammer Integration Stick: 5 Tips to Improve User Adoption
Through various software updates over the last several months, Microsoft has been working to integrate Yammer, an enterprise microblogging service with Dynamics CRM. Connecting your company’s CRM system with social …
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Microsoft and Yammer Announce Deeper CRM Integration at YamJam '12
At the first ever YamJam conference today, Yammer executives announced a major upgrade for the integration between Yammer and Microsoft CRM. David Sacks, Yammer founder and Microsoft Corporate VP, noted the …
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Yammer and Microsoft Dynamics CRM to Join Forces
With the big (but expected) announcement that Microsoft will purchase Yammer, Microsoft Dynamics CRM users can expect to see more social communications functions in the coming years. Yammer will find a home in the Microsoft Office Division, and according to the press release, Redmond “plans to accelerate Yammer’s adoption alongside complementary offerings from Microsoft SharePoint, Office 365, Microsoft Dynamics and Skype.”
