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Posts Tagged ‘xrm for construction industry’

Why is Relationship Management Increasingly Important for the Construction Industry?

In previous articles I’ve talked a lot about the growing importance of CRM to the construction industry… and now I’ve got backup. The 2013 Construction Technology Report produced by JBKnowledge, which surveyed over 700 construction industry professionals, highlighted client relationship management as an area that is increasingly critical to project success but one that is […]

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Why is Microsoft Dynamics CRM the Best Platform for a Project Management Tool?

The promise of Microsoft Dynamics CRM goes beyond sales and marketing. It’s a well-knit platform upon which our project management software is built. If you’re in the business of managing projects, consider it as a must-have feature, not a nice-to-have add-on. Recently, it caused a sensation when Kirill Tatarinov, president of Microsoft Business Solutions (MBS), […]

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6 Reasons Why Project Managers Need Microsoft Dynamics CRM

As many construction companies are in the business of managing projects, not relationships, they can sometimes be mistaken in thinking they don’t need a CRM system to help manage their projects. Many people consider CRM to be a sales and marketing tool, used to manage leads and contact lists. However with developments in CRM technology […]

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From Project Management to Marketing: How Microsoft Dynamics CRM Can Fit Every Department Across Your Organization

Many people think of Microsoft Dynamics CRM as a customer relationship tool, which it is. But it has been developed in such a way that it is not just an application, but rather a platform. What do I mean by this? Well, consider the house you live in. You have the foundations that support the […]

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5 Ways Microsoft Dynamics CRM and ERP Integration is Helping Project Managers

One of the brilliant things about the Microsoft Dynamics suite is the ability of each individual product to integrate with the others and pass critical data between the two without the need for duplication. In particular, integration between Microsoft Dynamics CRM and the ERP products in the suite has really helped to change the way […]

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How Microsoft Dynamics CRM is Helping Construction Companies in the Real World

Previously on this blog, I’ve outlined some of the ways project managers can benefit from Microsoft Dynamics CRM and an XRM approach. So I thought it might be useful to give you a real world example of how CRM has been implemented in a civil contracting company and, with the help of IPM, is now […]

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