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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Why Microsoft Dynamics CRM’

How Does One Best Evaluate / Justify a CRM System Investment?

Most software ROI calculations are built off of two tenets: sell more or cut cost. The problem that most organizations run into is that they have no solid numbers to address either; “sell how much more”, or “save how much time” are elusive concepts.   I suggest that there are three fundamental business objectives that […]

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Look Beyond Sales and Marketing; Microsoft Dynamics CRM is Also a Powerful Process Management Tool

When some people hear the term CRM (customer relationship management) they assume that it's a tool that is only really useful in sales and marketing departments. While CRM is relied upon by these departments in many organizations, they are by no means the only ones who can benefit from the use of such systems. I […]

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Quick Start Guides Make Getting Started with Microsoft Dynamics CRM 2011 a Snap

Are you considering Microsoft Dynamics CRM 2011 as either your company's first CRM system or as a replacement for another system, but haven't yet made the leap? Are you worried that getting your new system up and running will take a lot of time and effort on the part of yourself and your staff? We […]

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Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.

If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you're not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to […]

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Independent Research Proves Microsoft Dynamics CRM is a Smart Choice

Recently Nucleus Research, a leading firm focused on providing IT research and advisory services, released its CRM Technology Matrix for the second half of 2011 comparing many of the CRM packages currently available to businesses.  The graphic below, reproduced from the aforementioned report shows just how competitive the CRM market has become.  Businesses sure have […]

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Microsoft Dynamics CRM Provides Organizations With “End to End” Business Solutions

CRM systems historically managed all aspects of the sales process - from the time a company is identified as a prospect, through their first order with your organization.  CRM systems effectively managed everything related to the sales process for an organization in one central place. Microsoft Dynamics changed all that with their CRM system, Microsoft Dynamics CRM.  […]

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One Stop Shop to Learn About Microsoft Dynamics CRM

We had heard a while back that one positive thing to come out of our challenging economy is “smarter shoppers”. Not many businesses in our economy can afford to make a huge investment in something, unless they’ve done extensive research to ensure it will increase their ROI. This is especially true for those of us contemplating CRM software […]

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Dynamics CRM Is Designed To Fit Your People

We’ve been implementing contact management systems (when you could buy a single copy of ACT at Lechmere and before the internet “caught on”) through the evolution of sales force automation (SFA) and ultimately CRM systems for business of all kinds.  Needless to say we’ve witnessed a lot of change in the CRM software marketplace and […]

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