Quoi prendre en considération avant de débuter l’implantation de Microsoft Dynamics CRM
Un des plus grands défis lors de l’implantation d’un système CRM est son adoption par les utilisateurs. Votre entreprise a investi beaucoup de temps et d’argent pour acquérir cette solution, et il en dépend maintenant des équipes de projet et de direction d’assurer que ce changement soit perçu de manière positive pour que les utilisateurs …
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User Adoption: Getting the Most Bang for Your Buck
If you have worked at any company long enough to see a new program introduced only to fall flat on its face, despite the promises of ease and riches, then you understand the challenge of user adoption. There are a lot details that an organization needs to get right for CRM or any other software …
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What to Think About Before Going Live With Your Microsoft Dynamics CRM Implementation
One of the biggest hurdles when implementing a CRM system is user adoption. Your company has invested a significant amount of time and money to acquire a CRM system, and it is now up to the CRM project and executive teams to ensure that this change is viewed in a positive light and that the …
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Microsoft Dynamics CRM – Rocket Fuel for Sales
If you are exploring a CRM solution, either for the first time or to replace an antiquated system, part of your research process is to see what other companies are using (and if they using it successfully). One company that had no previous experience with CRM was Elevance Renewable Science, Inc. Their research brought them …
5 Proven User Adoption Tips for Microsoft Dynamics CRM
Without user adoption of a new technology, why invest in the first place? Marketers and business development managers have an obligation to stress, encourage – even demand – user adoption best practices with the roll out of any new technology. Even if it’s just an upgrade, do your owners and CEO a favor: teach and …
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