Posts Tagged ‘Unified Service Desk’

Ledgeview Partners 's Logo Milwaukee CRM Conference to Spotlight Dynamics CRM

If you are using (or evaluating) Microsoft Dynamics CRM and are available on October 22nd a trip to visit Miller Park Stadium in Milwaukee, Wisconsin is in order. No, sadly the Milwaukee Brewers season will be over and the excitement of MLB playoff baseball will not be in the air, but chants of C-R-M may occur …

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Hitachi Solutions America, Ltd.'s Logo Unified Service Desk, When To Use It?

I have previously blogged on what Unified Service Desk (USD) is, but I didn’t dig much into the “why” and the “when” questions.  So this post will focus on those questions. “When should I use it?” We’ll start with the money question, and the answer applies to most orchestration software.  USD is best used when you have …

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