Posts Tagged ‘Trek Bicycles’

's Logo Can You Provide Amazing Customer Experience Before You Have The Customer?

What makes a company choose one Microsoft Dynamics CRM partner over another? In the case of Trek Bicycles, it was receiving “an amazing customer experience” even before they were a customer. Trek already used Microsoft Dynamics CRM, but they needed a new partner to provide support. During the search, they called a couple of companies …

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's Logo 3 Lessons Sales Reps Can Learn From a 4 Year Old When Using CRM Software

What are three lessons sales reps can learn from a 4 year old when it comes time to use a new CRM software system? Learn to share, Use your words, and Watch others. During a recent interview David Peterson from Trek, an IT executive (and self proclaimed power pivot geek), gave me some humorous insights into …

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