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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Trek Bicycles’

Can You Provide Amazing Customer Experience Before You Have The Customer?

What makes a company choose one Microsoft Dynamics CRM partner over another? In the case of Trek Bicycles, it was receiving “an amazing customer experience” even before they were a customer. Trek already used Microsoft Dynamics CRM, but they needed a new partner to provide support. During the search, they called a couple of companies […]

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3 Lessons Sales Reps Can Learn From a 4 Year Old When Using CRM Software

What are three lessons sales reps can learn from a 4 year old when it comes time to use a new CRM software system? Learn to share, Use your words, and Watch others. During a recent interview David Peterson from Trek, an IT executive (and self proclaimed power pivot geek), gave me some humorous insights into […]

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