Posts Tagged ‘Tracking Emails in CRM 2011’

Intelligent Technologies, Inc. 's Logo How Microsoft Dynamics CRM Can Help Improve Organizational Communication

We all know from years of experience trying to control our personal and work inboxes that e-mail is a disorganized and less than user-friendly way to store important information and …

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Hitachi Solutions America, Ltd.'s Logo Track In CRM Or Set Regarding?

In working with users over time, we have routinely advocated the use of Set Regarding for tracking emails or appointments (or Set Parent when it comes to contacts).  Sometimes I’ll …

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