Dynamics CRM’s Service module and more specifically the Case entity, is a great tool for managing incidents. But when it comes to IT Managed Service Providers (MSP), managing incidents is …
Posts Tagged ‘time and billing’
Microsoft Dynamics CRM: Quotes, Orders, Time and Expenses on Tablets
Microsoft Dynamics CRM on Tablets - (video clip) Sales and service professionals require access to update and send mission critical data anytime, anywhere. An iPad or Android tablet gives that mobile workforce …
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