Posts Tagged ‘Tennessee Microsoft Dynamics CRM’

Saratoga Technologies's Logo Team Ownership Features in CRM 2011

With the addition of team ownership in Microsoft Dynamics CRM 2011 the game has really changed on how to assign and distribute tasks and create owners of records in the platform. Just as in previous editions of Microsoft CRM,  users can assign records, tasks, and ownership, you can do the same thing now with a team …

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Saratoga Technologies's Logo Microsoft Dynamics CRM 2011 Release Candidate (RC) Announcement

Latest information from MSDN about CRM 2011 RC.

Saratoga Technologies's Logo Preview of New Features for Microsoft Dynamics CRM 2011 (CRM 5)

Well, with the end of 2010 quickly coming upon us, so is the release of CRM 2011, also known as CRM 5.  Microsoft has released some videos to show the new features of CRM 2011.  To be honest, I’m quite excited about the changes.  I think they’re even bigger than the switch from CRM 3 to …

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Saratoga Technologies's Logo Microsoft CRM and SharePoint Provide the Perfect Combination

With Microsoft CRM the missing link is always the storage of large amounts of customer documents. Although CRM could do this, the interface for searching those documents unfortunately isn't easy or user intuitive. For the customer who is looking to put all information in one place there is an answer. That answer is Microsoft SharePoint coupled with Microsoft CRM!

Saratoga Technologies's Logo Why Do I Need CRM In My Organization?

When you hear the acronym CRM in the business world, don’t let it throw you. It simply stands for Customer Relationship Management.  The next thing you are probably thinking is why should I care about it, and what can it really do for my organization? Generally speaking, for most businesses, CRM is often seen as contact …

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