Microsoft Dynamics CRM – Efficient Citizen Relationship Management
The “Customer Relationship” in CRM not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen …
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Dynamics CRM: Improving Customer Relationships in an Over-Connected World
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up …
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5 Reasons Not to Use RFPs
The Request for Proposal (affectionately known as the RFP) begins with the best intentions but almost always results in a bad outcome. I have been selling and implementing business application …
