Posts Tagged ‘social media’

InterDyn BMI's Logo Manual Processes vs. Automation In CRM

Before today’s impressive business technology, sales departments did everything manually.  People actually answered phones attached to the wall with cords, wrote notes on paper, and processed orders and payments by […]

XRM Vision's Logo The History of CRM: A Consultant’s Perspective – Part Two

In the first part of this post I presented the first 5 chapters of the evolution of CRM from my own perspective. This second and final part of the history […]

InterDyn BMI's Logo The Year Of The Customer Or The Year of Complaints?

Social media and other online digital channels are incredible ways to communicate and educate customers about your products or services.  However, this connection also makes it easier for customers to […]

InterDyn BMI's Logo Tap Into Social Media

There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media.  The trick is turning information in data you […]

HSO's Logo Harnessing the Power of Social Media to Keep Your Customers Happy

During the past 10 years, social media has evolved from multiple "person to person" meeting sites to a viable business channel for organizations of all types and sizes. Whether you operate […]

PDG Consultants's Logo Study Says Social Media Still not Key Buying Influence for Technology Buyers

There is a lot of talk about social media as it relates to CRM (Customer Relationship Management) selection. Do social media features have a major influence on your decision of […]


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