Over the last year or so, social CRM is a topic that has been discussed at length in the press. More than just a buzzword, this concept is becoming more …
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Posts Tagged ‘Social Media CRM’
Netbreeze Bringing Social Analytics to Microsoft Dynamics CRM
One of the most exciting CRM related announcements to come out of this year’s Microsoft Convergence conference was the acquisition of Netbreeze. If you haven’t heard of Netbreeze before, it …
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Rock-and-Roll Vs. Social Media: Both Are Here to Stay!
When comparing rock-and-roll and social media, they definitely have one thing in common- they’re both here to stay. It doesn’t matter if you love it or hate it; social media …
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Mix in Social Media with Microsoft Dynamics CRM for Stronger Relationships
Companies are being pressured to keep their relationships strong by adding a social media mix to their marketing and sales efforts, but they should also realize social doesn’t end at …
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Look Out! Three CRM Trends to Watch Out for this Year
Luckily for us, software continues to advance just as fast as our technology, and CRM is no different. Here are a few of the trends for CRM software in the …
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Enhanced Social Capabilities Included in Microsoft Dynamics CRM 2011 Update - Streamline Communication
One of the most exciting features of Microsoft Dynamics CRM 2011 is its social capabilities added in an update that was released late last year. The social functionalities make it …
Our 4 Favorite Ways to Add Social Media to your CRM Software
Social media is invading nearly every aspect of business. There seems to be a Facebook, LinkedIn, or Twitter link on nearly every website, print ad, and commercial ads. If you …
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How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 2)
Last month, I wrote a blog entitled, “How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1).” As promised, here’s the follow up to …
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How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1)
In September, I wrote a blog post entitled, "Sneak Peek: Microsoft Plans Exciting Updates for Dynamics CRM." In that post, I covered several social media tools that were going to …
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Three Reasons to Socialize your CRM
Have you seen the Social Media Revolution 2011 on YouTube? If not, you should check it out. The stats are astounding and fairly eye opening. Social Media is the wave …
