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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Social Media CRM’

Mix in Social Media with Microsoft Dynamics CRM for Stronger Relationships

Companies are being pressured to keep their relationships strong by adding a social media mix to their marketing and sales efforts, but they should also realize social doesn’t end at your customer. Social media in the workplace can create a lot of benefits not many are aware of. Social media connected with your CRM software […]

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Look Out! Three CRM Trends to Watch Out for this Year

Luckily for us, software continues to advance just as fast as our technology, and CRM is no different.  Here are a few of the trends for CRM software in the next year: Social CRM is Gaining Speed: Many companies are realizing that the most important information is in the conversations happening outside their own walls. […]

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Our 4 Favorite Ways to Add Social Media to your CRM Software

Social media is invading nearly every aspect of business.  There seems to be a Facebook, LinkedIn, or Twitter link on nearly every website, print ad, and commercial ads.  If you aren’t using social media to reach out to your customers, then you could be missing important opportunities. Tools that listen to social media streams are […]

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How to Get the Most out of Microsoft Dynamics CRM 2011’s New Social Features (Part 2)

Last month, I wrote a blog entitled, “How to Get the Most out of Microsoft Dynamics CRM 2011's New Social Features (Part 1).”  As promised, here’s the follow up to that post with even more great tips to help you fully utilize Microsoft Dynamics CRM’s new social features.  If you’re not familiar with Dynamics CRM’s […]

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How to Get the Most out of Microsoft Dynamics CRM 2011’s New Social Features (Part 1)

In September, I wrote a blog post entitled, "Sneak Peek: Microsoft Plans Exciting Updates for Dynamics CRM." In that post, I covered several social media tools that were going to be added to Microsoft Dynamics CRM and now that those updates are live, I thought it was time I dedicated a post to helping our […]

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Three Reasons to Socialize your CRM

Have you seen the Social Media Revolution 2011 on YouTube?  If not, you should check it out.  The stats are astounding and fairly eye opening.  Social Media is the wave of today and the future… The manner in which we reach customers today is changing, and at a very rapid pace.  Social media has made […]

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