What’s new in Microsoft Dynamics CRM 2015? As you will find out in the Microsoft Dynamics CRM 2015 Preview Guide, this update is a major release chock full of new features and improvements. Here is a list of a few enhancements included in Microsoft Dynamics CRM 2015: New Marketing Calendar New Email Editor New Sales […]
continue reading...Posts Tagged ‘social listening’
Microsoft Dynamics CRM 2015 Release Preview Guide
April 30, 2015 · Ryan Plourde, Crowe · Comments Off on Microsoft Dynamics CRM 2015 Release Preview Guide
Social Listening – What Are People Saying About Your Brand?
February 25, 2015 · Stoneridge Software · Comments Off on Social Listening – What Are People Saying About Your Brand?
Social media is no longer the wave of the future, its impact is happening right now and if you’re not engaged with your customers and prospects, you’re not only missing out, but could be tarnishing your reputation. No matter if you are b2b or b2c, your customers are online looking for information about you, talking […]
continue reading...New Marketing Features in Microsoft Dynamics CRM 2015
December 18, 2014 · Stoneridge Software · 1 Comment
Microsoft Dynamics CRM 2015 is now available and we’ve seen a huge influx of customers that are looking to upgrade as soon as possible because of all of the new and advanced features. Microsoft has taken the time to truly understand what your sales and marketing departments need and how CRM can help with today’s […]
continue reading...Why Social Media Matters to Sales Teams
October 17, 2014 · Preact CRM - Microsoft Dynamics UK Gold Partner · Comments Off on Why Social Media Matters to Sales Teams
Social Media is widely accepted as an essential tool for marketing teams and customer service teams, but when it comes to sales teams the uptake has been slow. With potential customers typically being as much as 70% of the way through the sales cycle before they first make contact with your sales teams, it’s time […]
continue reading...Social Listening Service in Microsoft Dynamics CRM 2013
October 6, 2014 · Beringer Technology Group · Comments Off on Social Listening Service in Microsoft Dynamics CRM 2013
Businesses are now using the social media channels for marketing and sales as well as compliments or complaints that can quickly reach a very wide audience. Microsoft Dynamics 2013 now has a Social Listening Service that supports businesses utilizing social media channels. The internet is now teeming with business intelligence in the social channels – if you know how […]
continue reading...Affordable, Powerful Customer Relationship Management (CRM)
June 11, 2014 · Steve Pestillo, P2 Automation · Comments Off on Affordable, Powerful Customer Relationship Management (CRM)
One thing that every company large or small has in common is customers. Customers are what every company is all about, the most important thing of all. Something that important has to be managed carefully, but most small to midsized companies have long thought that a Customer Relationship Management (CRM) system is way beyond their […]
continue reading...3 Reasons Dynamics CRM Social Listening Will Beat The Competition
March 20, 2014 · CRM Software Blog Writer · Comments Off on 3 Reasons Dynamics CRM Social Listening Will Beat The Competition
Microsoft announced that the Spring 2014 release of Microsoft Dynamics CRM will include Social Listening & Analysis. This will allow both small and large companies to be aware of, and listen to, what is happening across social media and news channels, and then analyze that information so they can monitor sentiment, track trends, identify advocates […]
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Social Listening: Why I Love Negative Comments
April 15, 2015 · Stoneridge Software · Comments Off on Social Listening: Why I Love Negative Comments
Social media makes it possible for people to easily express their like or disdain for companies in a forum that takes the fear out of commenting. People who normally would smile and say nothing will now grab their cell phone and point out all of a business’s flaws on social media, blogs or review sites. […]
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