Posts Tagged ‘social CRM’

BroadPoint, Inc.'s Logo Microsoft Dynamics CRM and Microsoft Social Listening: Hear Your Customers

The growth of social networking has been mind-numbing and its application to the business world is becoming even more impressive. Social is no longer on the periphery of business; it […]

HSO's Logo Microsoft CRM Puts the SMAC Down: Social, Mobile, Analytical & Cloud Trends

As companies look for different ways to grow their businesses and offer their services. They should realize that cold calling and even calling to "check in"  is not cutting it anymore […]

HITACHI Asia Pacific's Logo New Features in the Microsoft Dynamics CRM Spring 2014 Release

Focusing on the customer, check. Continuing to enhance cloud computing software, check. Working with industry leaders to enhance social and mobile functionality, check. Microsoft Dynamics CRM is undergoing many changes […]

XRM Vision's Logo Social CRM Only For The Big Guys?

In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening.   The […]

HSO's Logo Designing a Versatile CRM Solution for Financial Service Firms

The benefits of CRM software for financial service firms extend beyond sales and marketing support. These powerful solutions also help you manage your enterprise more effectively, offering flexible and versatile […]

Hitachi Solutions America, Ltd.'s Logo Microsoft and Yammer Announce Deeper CRM Integration at YamJam '12

At the first ever YamJam conference today, Yammer executives announced a major upgrade for the integration between Yammer and Microsoft CRM.  David Sacks, Yammer founder and Microsoft Corporate VP, noted the […]

Intelligent Technologies, Inc. 's Logo What Is Social CRM and How to Implement It Successfully

Over the last year the buzzword, "social CRM" or "SCRM" has entered the vocabulary of many in the CRM industry. If you're not familiar with it, the term social CRM […]

PDG Consultants's Logo Will Yammer Boost Microsoft Dynamics into Social CRM?

News from several sources including Forbes.com suggests that Microsoft has acquired the social enterprise network Yammer for $1.2 billion.  This move could help propel Microsoft into the forefront of the […]

 

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