A top new enhancement in Microsoft CRM 2013 is the ability for companies to engage in social selling. As defined by Microsoft, social selling gives businesses the ability to share …
Posts Tagged ‘social CRM’
Microsoft Dynamics CRM and Microsoft Social Listening: Hear Your Customers
July 22, 2014 · BroadPoint, Inc. ·
The growth of social networking has been mind-numbing and its application to the business world is becoming even more impressive. Social is no longer on the periphery of business; it …
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Microsoft CRM Puts the SMAC Down: Social, Mobile, Analytical & Cloud Trends
June 11, 2014 · HSO ·
As companies look for different ways to grow their businesses and offer their services. They should realize that cold calling and even calling to "check in" is not cutting it anymore …
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New Features in the Microsoft Dynamics CRM Spring 2014 Release
June 10, 2014 · HITACHI Asia Pacific ·
Focusing on the customer, check. Continuing to enhance cloud computing software, check. Working with industry leaders to enhance social and mobile functionality, check. Microsoft Dynamics CRM is undergoing many changes …
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Social CRM Only For The Big Guys?
March 19, 2014 · Sylvain Tremblay, XRM Vision ·
In June 2010, Gatorade launched its MissionControl. Comparable to Houston’s ground control, this program allowed Gatorade to tune in to the sentiments of consumers by performing social networks listening. The …
Designing a Versatile CRM Solution for Financial Service Firms
April 9, 2013 · HSO ·
The benefits of CRM software for financial service firms extend beyond sales and marketing support. These powerful solutions also help you manage your enterprise more effectively, offering flexible and versatile …
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Microsoft and Yammer Announce Deeper CRM Integration at YamJam '12
November 8, 2012 · Brad Koontz, Customer Effective ·
At the first ever YamJam conference today, Yammer executives announced a major upgrade for the integration between Yammer and Microsoft CRM. David Sacks, Yammer founder and Microsoft Corporate VP, noted the …
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What Is Social CRM and How to Implement It Successfully
September 19, 2012 · By: Laura Heinbockel, Intelligent Technologies Inc., a North Carolina Dynamics CRM partner. ·
Over the last year the buzzword, "social CRM" or "SCRM" has entered the vocabulary of many in the CRM industry. If you're not familiar with it, the term social CRM …
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VIDEO INTERVIEW: The Social Media Roadmap for Dynamics CRM
July 27, 2012 · CRM Software Blog Writer ·
In this interview at CRMSoftware.TV, David Pennington, Director of Product Marketing for Microsoft Dynamics CRM, talks about where Microsoft is headed in terms of social. Topics include social highlights for …
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Will Yammer Boost Microsoft Dynamics into Social CRM?
June 25, 2012 · PDG Consultants ·
News from several sources including Forbes.com suggests that Microsoft has acquired the social enterprise network Yammer for $1.2 billion. This move could help propel Microsoft into the forefront of the …
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