As previously announced, Microsoft has deprecated the ARC (automatic record creation) rules and SLA (service-level agreements) items in the Dynamics 365 Customer Service web client. The intention is for …
Posts Tagged ‘SLA's’
What are the Differences Between Dynamics CRM and Salesforce.com?
Whether you are in sales or marketing, the big question is always which CRM software do you prefer? You usually get down to about two choices: Microsoft Dynamics CRM and Salesforce.com. …
What are the Differences Between Dynamics CRM and Salesforce.com? Read More »
