Microsoft Dynamics 365 and Power Platform experts providing comparisons and opinions for the CRM selection process.
Manage SLA KPIs with CRM 2015
March 6, 2015 · Catapult ·
So you weren't scared away by the number of acronyms in the title...excellent! The introduction of Enhanced SLAs in CRM 2015 was a game-changing development for customer service managers. More than anything, …
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