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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Simple CRM’

CRM Benefits for Small & Mid-Size Companies

A successful business is the product of a hard working team that excels in customer service, making customers come back or never want to leave. Corporate history is full with stories about large companies that made their way to the top using old-fashion customer practices, but CRM is built for the growth across all sizes […]

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Keep it Simple with CRM to Increase Adoption and Improve Data Quality

Many organizations recognize the value of customer relationship management (CRM) software and understand, at a high-level, the benefits it can bring to an organization. Besides basic contact management functions, modern CRM systems like Microsoft Dynamics CRM have service and support modules, can deliver sophisticated marketing campaigns, and have powerful reporting capabilities. With all these features and […]

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A CRM Simplistic Approach – Relative Accuracy

When measuring something, "accuracy" means the difference between a measurement taken by some sort of measuring device and what the actual value is. The “Relative Accuracy” can then be expressed as a percent – i.e. 98% - of the measured value. Higher Relative Accuracy numbers usually mean more sophisticated measuring devices or more highly skilled/dedicated […]

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Another Simple Example of Why I Like Microsoft Dynamics CRM

As I’ve blogged in the past, one of the things I like most about my job is that each customer discussion is a wonderful opportunity to learn something new about Microsoft Dynamics CRM.  Every day I hear about creative ways to use standard features to accomplish something that makes a user’s job easier.  Typical scenarios […]

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