Customized activities were introduced in CRM 2011. Customized activities are customized entities that allow you to select the option “Define as an activity entity” when you create the entity. Customized activities are displayed and behave like other CRM out-of-the-box activities (Email, Task, and others) Mailbox entity was introduced in CRM2013. Unlike CRM2011, in CRM 2013 …
Microsoft Dynamics 365 and Power Platform experts providing comparisons and opinions for the CRM selection process.
