Posts Tagged ‘Remote Monitoring’

Dynamics Objects's Logo Are You IT MSP? - Read How to Improve the Way IT Managed Service Providers Manage Incidents (Cases) with Dynamics CRM?

Dynamics CRM’s Service module and more specifically the Case entity, is a great tool for managing incidents. But when it comes to IT Managed Service Providers (MSP), managing incidents is a complex process; the Case entity of CRM out-of-the-box does not provide the necessary functionality required by IT Managed Service Providers. Q-Service is a solution …

Are You IT MSP? - Read How to Improve the Way IT Managed Service Providers Manage Incidents (Cases) with Dynamics CRM? Read More »

 

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