Dynamics CRM’s Service module and more specifically the Case entity, is a great tool for managing incidents. But when it comes to IT Managed Service Providers (MSP), managing incidents is a complex process; the Case entity of CRM out-of-the-box does not provide the necessary functionality required by IT Managed Service Providers. Q-Service is a solution …
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How Can I Increase My Productivity? Tips For Better Results
How Can I Increase My Productivity? No matter how much we love what we do, it’s important to realize that we all have a burnout point. Your passion, dedication & raw animal instincts can push you past the point where mere mortals fail, but the end is inevitable. Unfortunately for too many, this point isn’t …
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