productivity

Unified Interface Webinar We all knew that someday the Dynamics 365  Unified Interface (UI) would be the only interface for all Common Data Service apps. As of October 1, 2020, the legacy web client will be deprecated and you must transition to UI prior to that date.  It is time to embrace the Unified Interface …

Don’t Be Afraid of the Unified Interface Webinar Read More »

La grande flexibilité d’une solution CRM telle que Microsoft Dynamics 365 permet d’en faire le cœur des opérations de votre entreprise. Vous pouvez ainsi l’utiliser comme porte d’entrée à partir de laquelle toutes vos activités peuvent être complétées. Une solution spécifique à votre industrie peut également y être intégrée, permettant d’effectuer vos tâches quotidiennes à …

Relevez 3 défis des firmes de services professionnels avec une solution CRM spécifique Read More »

The flexibility of a CRM solution such as Microsoft Dynamics 365 allows you to turn it into the heart of your organization’s operations. You can then use it as the entryway from which all your activities can be completed. It can also integrate a solution specifically designed for your industry, allowing you to complete all …

Overcome 3 Challenges Faced by Professional Services Firms with a Specific CRM Solution Read More »

Why Use CRM? So if CRM solutions for the healthcare industry have been around for around 15 years, why are only about 15% of healthcare providers utilizing them?  The benefits to using Microsoft Dynamics 365 in the healthcare field can be considerable. Providing exceptional customer service is imperative to ANY business, but particularly so in …

Give Your Healthcare Services a Boost with Dynamics 365 CRM Read More »

Salesforce or Microsoft Dynamics 365 - Which is the better choice of CRM solutions? When choosing a Customer Engagement solution for your organization, the options are more and more focused on two choices - Microsoft Dynamics 365 or Salesforce. Both are mature solutions and recognized market and feature leaders. Having assisted dozens of clients make …

10 Reasons Microsoft Dynamics 365 wins out over Salesforce Read More »

Last week, I wrote a blog post entitled,” Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go.” Click here to read it in its entirety.  It covers several of the improvements Microsoft recently made to Dynamics CRM Online’s user interface to help sales professionals easily access the key CRM features they …

Microsoft Dynamics CRM Online for iPad FAQs Read More »

Many companies today are embracing the BYOD (Bring Your Own Device) trend.  As a result more and more workers, especially sales people, and others who travel a great deal are using tablets to get the job done.  And we all know the Apple iPad is the most popular tablet on the market.  But not all …

Improved Dynamics CRM Online for iPad Functionality Helps Salespeople Work on the Go Read More »

A couple of months ago, I wrote a popular blog post entitled, “Microsoft Dynamics CRM and Office 365: A Match Made in the Cloud” which explained a few of the powerful benefits you can achieve when implementing Microsoft Dynamics CRM online with Office 365. Since then, we’ve received a couple of questions on this topic …

Microsoft Dynamics CRM and Office 365: A Match Made in the Cloud, Updated Read More »

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