Can YOU Spell Check in Microsoft Dynamics CRM?... Now You Can!
One of the interesting facts about Microsoft Dynamics CRM is that it does not have a built in spell checker like most other Microsoft applications. Sometimes it can be frustrating when you need to know how to spell a word but you have to go out of your way to get out your dictionary, or …
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Microsoft Dynamics CRM Upgrade, or Re-Implementation?
We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what's …
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The ABCs of CRM: What You Should Know About Activity Based Costing
"The value of an idea lies in the using of it." Thomas A. Edison I love this quote. Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc. But there is one idea that warrants more consideration in the CRM (customer relationship management) strategy world – Activity …
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