Posts Tagged ‘pattern based strategies’

's Logo How CRM Software Will Transform the Role of the CIO into a Customer Behavior Expert

If you’re a CIO, or if you happen to be around them frequently, you may be familiar with their near-fanatical obsession with ROI (return on investment) when it comes to IT (Information Technology) departments. Thanks to CRM software and cloud computing, IT may soon be less about maximizing a company’s efficiency and more about plotting …

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