Microsoft Dynamics CRM – Efficient Citizen Relationship Management
The “Customer Relationship” in CRM not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen …
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Dynamics CRM: Improving Customer Relationships in an Over-Connected World
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up …
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CRM for Nonprofits: Turn Your CRM into a DRM
Microsoft Dynamics CRM combines everyday Microsoft Office applications with powerful customer relationship management (CRM) software to rapidly improve relationships with donors, volunteers, and clients. Microsoft Community Affairs has worked with …
