How Microsoft Dynamics CRM Helps Charities & Non-Profits Grow
Single View of Each Supporter Microsoft Dynamics CRM captures all interactions with charity and non-profit donors, sponsors and beneficiaries in one application. Track any attribute or detail relevant to your supporter relationships including membership status, donation history, recent purchases, service case history, communication preferences and demographic detail. Further insight is gained in CRM by integrating …
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Make vs. Buy – Making the right decision when extending CRM 2011
Microsoft Dynamics Customer Relationship Management (CRM) 2011 has many built-in tools that allow you to customize your installation to your organization’s requirements. The included user-friendly customization features, workflows, dialogues and dashboards are powerful ways to shape your CRM environment and the way your users interact with CRM. But sometimes that isn’t enough. You need to …
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