In the past decade we have seen a whole spectrum of customer-centric businesses realize the need for better, integrated field service management tools. Whether it be for on-site maintenance, …
Posts Tagged ‘New Features in Microsoft Dynamics CRM’
Netbreeze Bringing Social Analytics to Microsoft Dynamics CRM
One of the most exciting CRM related announcements to come out of this year’s Microsoft Convergence conference was the acquisition of Netbreeze. If you haven’t heard of Netbreeze before, it …
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Three Key Organizational Benefits to Using a Mobile CRM Solution
Over the past several weeks, there has been a great deal of press surrounding the new mobile capabilities of Microsoft Dynamics CRM 2011 which will be made available later this …
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Video Demonstration: Mobile Capabilities and More Coming to Microsoft Dynamics CRM
Last month, Microsoft announced that it would be adding mobile capabilities for the iPad, iPhone, Windows phone, Blackberry and Google Android to Dynamics CRM. Initially, all we could do was …
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Microsoft Dynamics CRM New Mobile Services FAQs
Over the past week or so, there has been a lot of press surrounding the mobile updates that will soon be available for Microsoft Dynamics CRM as well as excitement …
Top Five New Features in CRM 2011
Imagine that you had a tool that could help you generate leads, close sales, build lasting customer relationships, and streamline operations. No, it’s not a magic wand; it’s Microsoft Dynamics® …
Personalize the User Experience in Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 2011 provides tools that can be customized to match users personal preferences helping to increase productivity. The “recently viewed” folder icon will bring up a list of …
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Improved User Experience in Microsoft Dynamics CRM 2011
There are many improvements to the user interface in Dynamics CRM 2011. Some of Microsoft's goals for CRM 2011 include: improved day-to-day user experience and adoption. improved overall application behavior. …
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