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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘New Features in Microsoft Dynamics CRM’

Microsoft Dynamics CRM and FieldOne: A Beautiful Marriage for Customer-centric Field Service Management

  In the past decade we have seen a whole spectrum of customer-centric businesses realize the need for better, integrated field service management tools. Whether it be for on-site maintenance, repairs, installations, or contracted services, Field Service Management solutions are used by many different industries for many different reasons. It came as no surprise to us when […]

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Three Key Organizational Benefits to Using a Mobile CRM Solution

Over the past several weeks, there has been a great deal of press surrounding the new mobile capabilities of Microsoft Dynamics CRM 2011 which will be made available later this spring. If this is your first time hearing about Microsoft Dynamics CRM's forthcoming mobile features, you may be interested to read other blogs I've written […]

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Video Demonstration: Mobile Capabilities and More Coming to Microsoft Dynamics CRM

Last month, Microsoft announced that it would be adding mobile capabilities for the iPad, iPhone, Windows phone, Blackberry and Google Android to Dynamics CRM.  Initially, all we could do was read about this in the Microsoft Dynamics CRM Q2 2012 Service Update Release Preview Guide.  But now, it’s possible to see the mobile features, along […]

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Microsoft Dynamics CRM New Mobile Services FAQs

Over the past week or so, there has been a lot of press surrounding the mobile updates that will soon be available for Microsoft Dynamics CRM as well as excitement about the possibilities that exist as a result of this update. However, when a new product or service is unveiled we understand that potential customers […]

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Top Five New Features in CRM 2011

Imagine that you had a tool that could help you generate leads, close sales, build lasting customer relationships, and streamline operations.  No, it’s not a magic wand; it’s Microsoft Dynamics® CRM 2011.  More and more companies are investigating business intelligence software as a tool to help them run their business more efficiently and with greater […]

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Personalize the User Experience in Microsoft Dynamics CRM 2011

Microsoft Dynamics CRM 2011 provides tools that can be customized to match users personal preferences helping to increase productivity. The “recently viewed” folder icon will bring up a list of items that have been worked on recently. If there are records that are worked on routinely, they can easily be pinned to the top of the […]

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Improved User Experience in Microsoft Dynamics CRM 2011

There are many improvements to the user interface in Dynamics CRM 2011. Some of Microsoft's goals for  CRM 2011 include:  improved day-to-day user experience and adoption.  improved overall application behavior. ribbon interface that has the same look and feel as Outlook 2010 as well as integration.  a recently viewed pane that gives you the ability to […]

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