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Posts Tagged ‘MS CRM’

FYI: CRM Anywhere for Microsoft Dynamics CRM 2012 Delayed

In a previous post, we wrote about the new mobility capabilities planned for Microsoft Dynamics CRM 2012 Update. To refresh your memory, the 2012 Update would be executed on the Dynamics team's “CRM Anywhere” strategy. The goal was to offer cross-browser access (Safari – Firefox – Chrome) for Dynamics CRM, as well as a native […]

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Why Aren’t You Using SharePoint with Dynamics CRM 2011?

With the release of Dynamics CRM 2011, Microsoft provides an out-of-the-box integration with SharePoint. Even if you don't take full advantage of the complete capabilities of a SharePoint integration, you'll certainly want to turn this feature on. At a minimum, you'll be able to share your CRM documents across your organization. In previous versions of […]

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Cool Tip For Microsoft CRM Dynamics Activity Feeds

The release of Activity Feeds in late 2011 marked the first true introduction of powerful social networking capabilities into Microsoft Dynamics CRM. Activity Feeds let users see a stream of real-time updates to users, Account records, Leads, and other entities. It’s a great way to get a quick feel for what’s going on in the […]

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Microsoft Dynamics CRM Gets More Social in 2012

Introduced in the November 2011 service update, Activity Feeds were a solid first step in bringing more real-time collaboration and social aspects to Microsoft Dynamics CRM. The key idea is that entities in Dynamics CRM have a social dimension. CRM records can have their own wall or stream of posts, either automatically generated by a […]

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Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection

In setting up a Microsoft Dynamics CRM project, data quality can take a backseat to other business concerns. That is pretty understandable in most get-it-done-yesterday sales environments. But Microsoft CRM makes one data quality issue,  data duplication detection so easy to implement you’ll probably want to do this sooner rather than later. Duplicate account, prospect or […]

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Customer Relationship Management and the BYOD Revolution

Are you bringing your iPad or favorite Android gadget to work? You are not alone. According to most analysts, bring-your-own-device or BYOD is happening right now.  Enterprise workers are quite dependent on their personal smartphones and tablet computers, constantly finding new applications for them in a business setting. With this surge in enterprise mobile computing, […]

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