It's hard to imagine any aspect of the workplace that hasn't been disrupted by new technology. From unified operations applications, customer engagement platforms, remote collaboration technologies suites, the digital business landscape is defined by countless options integration possibilities. But in reality, a high percentage of businesses aren't sure which of these technologies matter, and why. …
Modern Workplace Technology Webinar – Untangle, Secure, Improve Read More »
The Digital Economy Demands Customer Self-Service Portals Are you hiring more sales associates to meet volume demand, sorting through scattered records of frequently asked questions and service requests, and pulling at strings trying to facilitate customer engagement? Well stop. Today's customers expect service at their fingertips. In fact, 90% of customers in the US expect …
Customer Self-Service – Your Portal to Success in the Digital Economy Read More »
If it takes the average person 10 minutes to decide whether or not to buy a shirt (Skipton Building Society), then how long does it take the average business to pick out a CRM solution? While most CRM solutions provide standard functionality like opportunity and campaign management, there's lots to consider when it comes down to …
Microsoft Dynamics CRM vs. Salesforce – 5 Reasons Why Dynamics is the Better Value Read More »
In case you missed it, Microsoft Dynamics CRM took the “Winner” position in four major categories of the 2015 CRM Magazine Market Leader Awards. Microsoft unseated Salesforce.com and was recognized the leader in the following categories: Enterprise CRM Suite Midmarket CRM Suite Small Business CRM Suite Sales Force Automation Ratings from industry analysts are …
7 Reasons Why Microsoft Dynamics CRM Beats Salesforce – 2015 Market Leader Awards Read More »
With so many niche tools available to provide specific sales and marketing functionalities, the landscape of front office technology is getting a bit muddy. Consequently, companies looking to improve their front office capabilities may have trouble deciding between a collection of disparate marketing tools and CRM. For companies seeking multiple sales, marketing and customer service …
The 4 Most Compelling Reasons Why Companies Purchase CRM Read More »
Optimizing business processes is a fundamental strategy to generate more profit in any business. There are many ways to get more out of your top line, and one of the best is to slim down the time and cost of selling through analysis and improvement. To do this, you need consistent and accurate sales data across …
Streamline Sales Efforts with Microsoft Dynamics CRM Business Process Flows Read More »
There are several updates in the latest Microsoft Dynamics CRM release. But if you’re in sales and marketing, like myself, I bet you are most interested in the sales-driving enhancements. More than simply “new” features of the release, I’m here to bring you the top 6 sales-driving enhancements to improve your sales pipeline. The Microsoft …
6 Sales-Driving Enhancements of Microsoft Dynamics CRM Spring ’14 Wave Read More »
CRM in the cloud – is it for your business? With 47% of companies surveyed by Gartner planning on moving their core systems to the cloud in the next 5 years, you may be wondering if this is something you should hop on before you miss the bus. Truthfully, the hot buzz around cloud computing is …
Cloud Hosting: Pros and Cons of Moving Your CRM to the Cloud Read More »
Dashboards in Microsoft Dynamics CRM act as a tool to get you up to speed and in-context with the areas of your business that you care about each time you open Dynamics CRM. They can assist you in anything from pursuing the best leads for that day, to following up on your most urgent activities, …
Understanding and Personalizing Dashboards in Microsoft Dynamics CRM 2013 Read More »
Microsoft announced that Microsoft Dynamics CRM Spring 2014 Wave, the next release for Microsoft Dynamics CRM, will include new capabilities across customer service, marketing, and sales, as well as an update to its pricing and editions! New License Edition – Microsoft Dynamics CRM Online Enterprise Microsoft Dynamics CRM 2013 introduced 3 license editions: Essential, Basic, …
New Features and Pricing Updates for Microsoft Dynamics CRM Coming Soon! Read More »
