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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Midwest Microsoft Dynamics Partner’

Want CRM Success? Serve the Servants First!

  Imagine this:   You’re the owner or manager of a small business. You’re facing mounting competitive pressures and shrinking margins. Differentiation has become harder and harder because your competitors are one click away on the Internet.   You need to create consistent, high-quality experiences to keep prospects and customers coming back for more.   […]

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Azure and Microsoft Dynamics CRM: The Sales Partners You Need

As business owners, we like to think that we know our customers inside and out. But even the hours upon hours spent analyzing behavior and purchasing patterns can leave some discrepancies between what we really know and what we think we know. People are complex, and predicting future behaviors can be hard to do when […]

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How Does One Best Evaluate / Justify a CRM System Investment?

Most software ROI calculations are built off of two tenets: sell more or cut cost. The problem that most organizations run into is that they have no solid numbers to address either; “sell how much more”, or “save how much time” are elusive concepts.   I suggest that there are three fundamental business objectives that […]

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CRM and ERP Are Better Together

Some things are just better together, and that is certainly the case when it comes to Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). A CRM solution can help sales, marketing and service professionals close deals faster and serve customers better, while an ERP solution can manage financials, inventory and operations. But what happens […]

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3 New Pricing Options for Microsoft Dynamics CRM Online

“In embracing change, entrepreneurs ensure social and economic stability.” – George Gilder   Microsoft recently made an announcement that they will be launching new pricing options for CRM online that will be released fall 2013. The new Microsoft Dynamics CRM release will help people connect with customers in a way that is “personal” said Bob […]

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3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM

“The superior man is modest in his speech, but excels in his actions.” – Confucius Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”.  Every organization depends on a steady source of leads to generate sales for […]

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Microsoft Dynamics CRM Online Supports iPad!

According to The Microsoft Dynamics CRM Blog, Microsoft Dynamics CRM current release offers mobile Safari support. So now you can access CRM on your iPad with mobile Safari without having to install a separate app. (http://blogs.msdn.com/b/crm/archive/2013/03/01/crm-for-ipad.aspx)  The iPad solution is currently available only for CRM Online users and only for companies that elect to join […]

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Microsoft Dynamics CRM Top Three Discoveries from Convergence

The three most interesting things I saw at Microsoft’s Convergence Conference related to Microsoft Dynamics CRM were Bing Maps for Enterprise Integration, Netbreeze’s social CRM, and MarketingPilot. Netbreeze and MarketingPilot were both acquired by Microsoft.  One of the things that we have been asked for frequently by prospective Microsoft Dynamics CRM clients is the ability […]

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Microsoft Dynamics CRM Mobile & Browser Options

Workers today depend more and more on their mobile devices. Microsoft Dynamics CRM includes a mobile CRM module that works with any web-enabled phone or device. This allows Microsoft Dynamics users real-time access to customer information, the opportunity pipeline, leads, marketing and customer service functionality. The Microsoft Dynamics CRM Mobile module is list driven, is […]

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Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team

  "Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody." - Henry Wadsworth Longfellow   The last thing you want to hear before walking into your customer’s office is, “Your Company’s service is getting worse and worse by […]

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